The Ultimate Revenue Intelligence platform
August 16, 2021
The Ultimate Revenue Intelligence platform
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Gong.io
Gong.io is used for quality assurance, training, and as an analytics platform to help us with hidden insights on performance. Gong.io is one of the core platforms utilized by our sales departments for some of the most important developmental aspects of the business. Lightspeed employees trust and rely on Gong.io to continually improve and hone their skills.
- Automatically generates captions
- Detects subjects and analyzes stages in conversations
- Automatically blocks out sensitive information like numbers
- Make the search engine more robust
- Categorizing calls automatically
- Call Recordings
- Call captions
- Statistics for performance
- Metrics allow sales reps to improve their skills
- Recordings have saved us from hearsay accusations
- Has helped reduce training costs
Do you think Gong delivers good value for the price?
Yes
Are you happy with Gong's feature set?
Yes
Did Gong live up to sales and marketing promises?
Yes
Did implementation of Gong go as expected?
Yes
Would you buy Gong again?
Yes