Hangouts--good functionality but not used to its fullest
April 04, 2017

Hangouts--good functionality but not used to its fullest

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Google Hangouts

Used across whole nationwide organization. Allows us to rapidly communicate with each other and in groups.
  • Easy interface for chatting.
  • Integrates well into our suite of Google products--docs, drive, mail, etc.
  • Free US telephone calls and video conferencing.
  • Better integration into editing Google Docs needed. As it is, it's a standalone program.
  • Ability to email docs from within Google Drive needed.
  • We're a gov agency, so no ROI, but it does make collaborating with colleagues easier.
  • I do wish we used more of its capabilities.
We were upgraded from Google Chat, which in some ways is better integrated into our workflow. I personally tried out Slack, but didn't see what all the fuss was about.
Well suited: Easy to quickly chat with co-workers at different locations, and create groups.
Less appropriate: When co-editing docs, it's like an add-on. Better integration needed.

Google Hangouts (Classic) Feature Ratings

Directory of employee names
9
Video conferencing
8
Audio conferencing
8
Mobile app for iOS
10