Love Gusto!
April 10, 2024

Love Gusto!

Nikki Valentine | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Gusto

We use Gusto as our internal payroll software as well as use it to manage payroll for over 50 companies that we provide services to. Depending on the client, 4 day processing for direct debit causes issues, but this is typically for a client that has previously had insufficient funds.
  • HR and Tax forms. LOVE THIS!!
  • Auto filing 941s, 940 and SUTA reports.
  • Paying Tax Liability.
  • User Friendly.
  • 941 Filings: would like to be able to file a "final" 941 for companies that are closing down.
  • 941 Fillings: Would like the option to file an amended 941.
  • Paystub email alert to employees. Come day before payment instead of mid day on pay day.
  • Positive: Revenue Share.
  • Positive: Time Saving when processing payroll.
  • Negative: Spending more time going back and amending 941s for client error or marking them final. We have to use another software for this.

Do you think Gusto delivers good value for the price?

Yes

Are you happy with Gusto's feature set?

Yes

Did Gusto live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Gusto go as expected?

I wasn't involved with the implementation phase

Would you buy Gusto again?

Yes

As a small firm that manages payroll for 50+ clients, Gusto provides ease in payroll processing. We have cut processing time way down with Gusto. Auto generated 941s, 940s, W2, and 1099s are a game changer. We also enjoy the several billing options.

Gusto Feature Ratings

Pay calculation
10
Benefit plan administration
10
Direct deposit files
9
Salary revision and increment management
10