Overall Satisfaction with Highspot
We use it predominantly for sales. The main purposes are for content management and for content tracking.
- Tracking customer engagement on content
- Organization of internal content
- Collaboration between users to share and revise content
- Data and analytics could maybe be reported a bit more upfront and automatic
- I save time sending follow up content
- The content I send is higher quality
- I understand when my prospects engage with my content
I dont think we had a competing platform other than Salesforce where we had some docs stored