Hubspot = the best!
December 02, 2015

Hubspot = the best!

Rebecca Geddes | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Enterprise

Overall Satisfaction with HubSpot

My team currently uses Hubspot for all our Website needs including updating and re-design. We have used it to create a sleek new design for our website and don't consider ourselves "graphic designers". We use it to send marketing and use it update emails to our customers at high volumes. Our HR team can easily post their own job postings etc without the marketing team needing to get involved, saving time. The tool is "owned" by the marketing team but we have several other teams use access the dashboards and analytics from emails and website pages. These metrics are vital to measure performance, but Hubspot always helps further by suggesting optimization tricks and other helpful tools. It is by far my favourite tool to use and i use it everyday. Hubspot is always improving and changing, and they engage their customers to help with our marketing needs.

Pros

  • Always improving user experience and adding new features - the communication about these features is also seemless
  • I love the Blog - I look forward to it - there are so many great articles, some hilarious, some useful and many more
  • Customer service and getting help when needed. I"ve had a few experiences with different forms of support and each time it has been consistent and they've solved my problems.

Cons

  • Don't love the new email and web builder layouts as they change frequently
  • Increased efficency
  • Overall better communications to our customers - more engaged, more content offered to them
  • Website has been so much easier to maintain and adjust - less cost and time overall
Great for small and large companies with larger customer base. Can act as CRM tool and everything can be done from Hubspot.

HubSpot Marketing Hub Feature Ratings

WYSIWYG email editor
9
Dynamic content
10
Ability to test dynamic content
10
Landing pages
10
A/B testing
10
Mobile optimization
9
Email deliverability reporting
10
List management
10
Triggered drip sequences
10
Lead nurturing automation
8
Lead scoring and grading
8
Data quality management
8
Automated sales alerts and tasks
8
Calendaring
8
Event/webinar marketing
9
Social sharing and campaigns
10
Social profile integration
8
Dashboards
10
Standard reports
10
Custom reports
10
API
9
Role-based workflow & approvals
10
Customizability
7
Integration with Salesforce.com
3

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