Early bird review
August 12, 2021

Early bird review

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

HubSpot is being used across the entire organization for approx the last 6 months to increase productivity, efficiency, manage and increase our leads effectively while providing a base of information for all employees to use and refer to collectively. So far, this is proving very positive and we are in the final stages of ensuring total and complete compliance by everyone
  • Formats leads
  • Keeps leads current
  • Gives immediate updates
  • Shows overall performance
  • Provides friendly competition
  • Needs some adjustments for motor vehicle sales.
  • Too generic on some categories.
  • Too much information at times.
  • So far, very positive.
  • Yet to be able to accurately measure results and growth.

Do you think HubSpot CRM delivers good value for the price?

Not sure

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

It seems to suit our motor vehicle brand and dealerships well.

HubSpot CRM Feature Ratings

Customer data management / contact management
8
Workflow management
8
Territory management
Not Rated
Opportunity management
8
Integration with email client (e.g., Outlook or Gmail)
9
Contract management
Not Rated
Quote & order management
Not Rated
Interaction tracking
8
Channel / partner relationship management
8
Case management
9
Call center management
9
Help desk management
9
Lead management
9
Email marketing
9
Task management
9
Billing and invoicing management
Not Rated
Reporting
Not Rated
Forecasting
Not Rated
Pipeline visualization
Not Rated
Customizable reports
Not Rated
Not Rated
Custom fields
Not Rated
Custom objects
Not Rated
Scripting environment
Not Rated
API for custom integration
Not Rated
Not Rated
Role-based user permissions
Not Rated
Single sign-on capability
Not Rated
Not Rated
Social data
Not Rated
Social engagement
Not Rated
Marketing automation
Not Rated
Compensation management
Not Rated
Not Rated
Mobile access
Not Rated