Premium CRM
January 25, 2022

Premium CRM

Luke Wiercinski | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

Like any organization, managing prospect and client information is crucial. HubSpot allows us to keep track of all of this data and work to successfully bring onboard and manage clients in a seamless manner. The ability to integrate HubSpot with other apps and tools (ie. SMS, Outlook) is also a huge plus for our firm.

Pros

  • Management of data
  • Integration with other apps
  • Automation/AI

Cons

  • Log call only (not complete task too)
  • Sales and revenue growth
Very user-friendly.
Very easy to integrate and work together.
Flexibility to pay month by month, ability to modify and integrate with HubSpot.

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of HubSpot CRM go as expected?

I wasn't involved with the implementation phase

Would you buy HubSpot CRM again?

Yes

We looked at other CRM’s (like Salesforce) and found HubSpot to be a better overall fit (across price, flexibility, adaptation, etc.).

HubSpot CRM Feature Ratings

10.0
Customer data management / contact management
10
Workflow management
10
Opportunity management
10
Integration with email client (e.g., Outlook or Gmail)
10
Interaction tracking
10
Not Rated
Help desk management
Not Rated
9.5
Lead management
10
Email marketing
9
10.0
Task management
10
Billing and invoicing management
Not Rated
Reporting
10
10.0
Forecasting
Not Rated
Pipeline visualization
10
Customizable reports
10
9.7
Custom fields
10
Custom objects
10
API for custom integration
9
10.0
Role-based user permissions
10
Single sign-on capability
10
Not Rated
Social data
Not Rated
Social engagement
Not Rated
10.0
Marketing automation
10
8.0
Mobile access
8

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