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HubSpot Unmasked: ChatGPT helped with this title.
May 29, 2023

HubSpot Unmasked: ChatGPT helped with this title.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

Keep track of the deals. Automatically send e-mails, tasks, etc. Keep track of the client's journey.
  • Automatic e-mails.
  • Overview of activity.
  • Integration with other platforms.
  • Latency sometimes.
  • Blockages of emitting HubSpot calls to certain countries.
  • I can not handle that since I do not handle that part within the company.
Never used another one to compare.

Do you think HubSpot CRM delivers good value for the price?

Not sure

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of HubSpot CRM go as expected?

I wasn't involved with the implementation phase

Would you buy HubSpot CRM again?

Yes

Most suited is keeping track of deals and assigning specific tasks to colleagues along with smooth interaction. Least suitable, sometimes we can only pin one activity even though 3 or 4 need to be pinned - so we get lost in the avalanche of details.

HubSpot CRM Feature Ratings

6.8
Customer data management / contact management
7
Workflow management
6
Opportunity management
8
Integration with email client (e.g., Outlook or Gmail)
6
Interaction tracking
7
Customer Service & Support ()
Not Rated
8.0
Lead management
8
Email marketing
8
7.0
Task management
7
Reporting
7
8.0
Pipeline visualization
7
Customizable reports
9
Customization ()
Not Rated
9.0
Role-based user permissions
9
Social CRM ()
Not Rated
Integrations with 3rd-party Software ()
Not Rated
5.0
Mobile access
5