HubSpot saving the day.
May 29, 2023

HubSpot saving the day.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

We do our full sales campaigns and 1-1 emails there. We also organize our Sales Calls and prospecting. We love using dashboards to measure the team's performance. It's an amazing tool. We just hope someday it has an integration with Apollo.
  • Organize leads within companies.
  • Allow email campaign tracking.
  • Integration with Sales Nav.
  • Integration with Apollo.
  • More user-friendly views for sequences.
  • Metrics for Templates and Snippets (similar to the existing ones for Sequences).
  • Shorter deal cycles.
  • Speed in processes.
  • Task management.
It's very intuitive.

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of HubSpot CRM go as expected?

I wasn't involved with the implementation phase

Would you buy HubSpot CRM again?

Yes

Well suited to create full email campaigns. Not well suited to bring contacts from other platforms such as Apollo.

HubSpot CRM Feature Ratings

Customer data management / contact management
10
Workflow management
10
Opportunity management
6
Integration with email client (e.g., Outlook or Gmail)
7
Quote & order management
5
Interaction tracking
5
Case management
9
Call center management
7
Help desk management
7
Lead management
9
Email marketing
9
Task management
10
Billing and invoicing management
5
Reporting
7
Forecasting
5
Pipeline visualization
7
Customizable reports
9
Custom fields
10
Custom objects
9
API for custom integration
6
Role-based user permissions
10
Single sign-on capability
9
Social data
9
Social engagement
7
Marketing automation
8
Compensation management
8
Mobile access
3