Overall Satisfaction with HubSpot CRM
Sales adds prospects. Eventually if the prospect becomes a client the CSM will take over the account and update their profile: attachments, renewals, comments.
We use emails for everyone to see and to continue conversations without missing gaps of information.
We also use it to submit support tickets to our dev team.
We use emails for everyone to see and to continue conversations without missing gaps of information.
We also use it to submit support tickets to our dev team.
- Support tickets
- Email tracking
- Attachments
- Invoicing
- Emails dont always log
- renewal field is odd
- Renewal reminders help us start the conversation proactively
It's our chosen CRM before I joined.
Do you think HubSpot CRM delivers good value for the price?
Not sure
Are you happy with HubSpot CRM's feature set?
Yes
Did HubSpot CRM live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of HubSpot CRM go as expected?
I wasn't involved with the implementation phase
Would you buy HubSpot CRM again?
Yes