Hubs in for the Win!
July 07, 2023

Hubs in for the Win!

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

HubSpot is our CRM and used throughout the entire customer lifecycle from Lead through customer. It has saved us time and money with the ability to manage a high volume of prospect and customer data. Because of the way it centralizes all activity under the company, we are able to work more effectively.
  • Sequences
  • Insight on engagement
  • Centralizing all activity under the primarily account
  • Easy of moving prospects from one sequence to another
  • More accurate formatting of company names when entering a domain
  • Reduced the need for other tools
  • Provided value tracking data
  • Increases output of work
Easy for an administrator. About the same of other CRM's

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of HubSpot CRM go as expected?

I wasn't involved with the implementation phase

Would you buy HubSpot CRM again?

Yes

Excellent for companies that use a CRM for prospecting through Customer Success

HubSpot CRM Feature Ratings

Customer data management / contact management
7
Workflow management
6
Opportunity management
7
Integration with email client (e.g., Outlook or Gmail)
9
Quote & order management
8
Interaction tracking
9
Case management
Not Rated
Call center management
Not Rated
Help desk management
Not Rated
Lead management
Not Rated
Email marketing
Not Rated
Task management
Not Rated
Billing and invoicing management
Not Rated
Reporting
Not Rated
Forecasting
Not Rated
Pipeline visualization
Not Rated
Customizable reports
Not Rated
Not Rated
Custom fields
Not Rated
Custom objects
Not Rated
API for custom integration
Not Rated
Not Rated
Role-based user permissions
Not Rated
Single sign-on capability
Not Rated
Not Rated
Social data
Not Rated
Social engagement
Not Rated
Marketing automation
Not Rated
Compensation management
Not Rated
Not Rated
Mobile access
Not Rated