Item: HubSpot CRM
Rating: 7
Author: Verified User

Use Cases and Deployment Scope

We use it to organize our sales deals. We also use it to record external calls, build usage reports, and we prioritize incoming leads. We also just started using Hubspot to organize our customer success workflows.

Pros and Cons

Organizing Deals
Recording Emails
Integrating with other essential tools (gmail)

Reports Dashboards Glitchy
Clearer organization of data

Return on Investment

Increased revenue
Increased organization
More effective communication

Usability

N/A only one I've used

Alternatives Considered

N/A

Key Insights

Do you think HubSpot CRM delivers good value for the price?

Not sure

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of HubSpot CRM go as expected?

I wasn't involved with the implementation phase

Would you buy HubSpot CRM again?

Yes

Likelihood to Recommend

Hubspot is good for following the bread crumbs of the deal. When I need to refresh myself before a meeting I will find the user and review all of our email correspondence to get a better idea of how I can best serve them on a call.

Hubspot is pretty good.

Overall Satisfaction with HubSpot CRM