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FANTASTIC
November 21, 2023

FANTASTIC

Lucy Bowes | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

we use hubspot to collect data about different business in and around the uk. this helps us grow as a company
  • Organises
  • Promotes
  • Helps us grow as a business
  • Sometimes things are misplaced
  • It is down sometimes which then means you cannot access the data
  • Hard to use features are organising the information HubSpot already holds
  • It helps us keep everything in one place so all projects are together
  • Makes calling and notes easier so you can keep on top of things
Hubspot is the first crm we have used and i wouldnt use another one now as i have gone from excel spreadsheets to hubspot and it really is so much better

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

Hubspot is easy to use for beginners so it is perfect for people just starting out

HubSpot CRM Feature Ratings

6.3
Customer data management / contact management
9
Workflow management
5
Opportunity management
10
Integration with email client (e.g., Outlook or Gmail)
5
Quote & order management
5
Interaction tracking
4
10.0
Case management
10
Call center management
10
Help desk management
10
8.0
Lead management
8
Email marketing
8
10.0
Task management
10
Billing and invoicing management
10
Reporting
10
7.0
Forecasting
8
Pipeline visualization
3
Customizable reports
10
10.0
Custom fields
10
Security ()
Not Rated
10.0
Social data
10
7.0
Marketing automation
7
10.0
Mobile access
10