Great as an outreach tool
November 20, 2023

Great as an outreach tool

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

I use the templates linked to my email so I think this is a basic but super important tool for my engagement work. It saves me a lot of time. I also use the sales stats to track the job done and compare it with the targets I need to reach..
I'm learning to use sequences too which will make my job much quicker.
  • Sequences
  • Templates
  • Contacts administration
  • I can;t say now things to improve, but happy to get in touch in the future if I think about something
  • Spend less time on outreach thanks to its functionalities, sequences and lists, which means more hours to work on other things
I've used Salesforce too and It's more complete than it.

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

If you work with outreach and engaegement in large areas as in my case, it's very usefull to work with sequences, with contacts list. Also useful in case you have personnel rotation, because you wilkl be able to track all the emails and mantain the work done with different stakeholders

HubSpot CRM Feature Ratings

Customer data management / contact management
10
Workflow management
8
Opportunity management
Not Rated
Integration with email client (e.g., Outlook or Gmail)
10
Quote & order management
Not Rated
Interaction tracking
10
Case management
10
Call center management
Not Rated
Help desk management
10
Lead management
Not Rated
Email marketing
Not Rated
Task management
Not Rated
Billing and invoicing management
Not Rated
Reporting
10
Forecasting
Not Rated
Pipeline visualization
Not Rated
Customizable reports
Not Rated
Not Rated
Custom fields
Not Rated
Custom objects
Not Rated
API for custom integration
Not Rated
Not Rated
Role-based user permissions
Not Rated
Single sign-on capability
Not Rated
Social data
10
Social engagement
10
Marketing automation
Not Rated
Compensation management
Not Rated
Mobile access
10