Item: HubSpot CRM
Rating: 8
Author: Thomas Smith

Use Cases and Deployment Scope

Simple and intuitive to use, easy to switch from clients to individual contacts, schedule follow up engagements and meetings. Very easy to set up new clients / prospects in hubspot, the ability to add on third party integrations is great.

Pros and Cons

3RD PARTY INTEGRATIONS
EASE OF ADDING CONTACTS
EASY TO BUILD AND SHARE SEQUENCES.

ADDS DUPLICATE COMPANIES THROUGH CONTACTS EMAIL ADDRESSES

Return on Investment

Is good for tracking urgency of deals
Provides effective reminders for deals that are dragging

Usability

VERY RELIABLE, UNLIKE THE LAST DATABASE THAT I USED, TONNES OF FEATURES, USER FRIENDLY, LOVE THE ABILITY TO SCHEDULE MEETINGS THROUGH HUBSPOT / OUTLOOK.

Alternatives Considered

HUBSPOT WAS ALREADY IN THE BUISINESS WHEN I JOINED.

Key Insights

Do you think HubSpot CRM delivers good value for the price?

Not sure

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of HubSpot CRM go as expected?

I wasn't involved with the implementation phase

Would you buy HubSpot CRM again?

Yes

Likelihood to Recommend

Is great for sales, as an ex Recruiter I think it would be great for the recruitment sector, very easy to make contact with multiple people but also customise the emails so that they are personalized.

SIMPLE TO USE, TONNES OF FEATURES.

Overall Satisfaction with HubSpot CRM