Item: HubSpot CRM
Rating: 9
Author: Stephanie Whitham

Use Cases and Deployment Scope

I use Hubspot to manage contacts, send basic emails, send marketing emails, track deals, and keep track of sales-related tasks. It is essential for my role as I track the emails I have sent to better schedule meetings and follow-ups. I would not be able to track all the data I need without Hubspot.

Pros and Cons

Track Emails
generate reports
Drip Campaigns

It is so hard to import contacts. The fields in my spread sheet rarely import properly the first time.
AB testing would be helpful
Being able to add contacts that have opened an email to another sequence from the current sequence.

Return on Investment

I have not sold anything yet but I will soon

Usability

I prefer Hubspot over Salesforce because I do not have to use multiple tools it is all in one place.

Alternatives Considered

Salesloft

It is not as good as slaesloft but I do not have to have multiple account I can do everything in Hubspot so I prefer Hunbspot over salesforce and al the things I have to add on.

Key Insights

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Did implementation of HubSpot CRM go as expected?

Would you buy HubSpot CRM again?

Yes

Other Software Used

ZoomInfo SalesOS

Likelihood to Recommend

Salesloft is able to move contacts from one sequence to another easily and I wish I could do that in Hubspot.

When I look at who has opened emails I want to be able to move them into a list without having to creat a list.

Everything I need in One Place

Overall Satisfaction with HubSpot CRM