Item: HubSpot CRM
Rating: 9
Author: Verified User

Use Cases and Deployment Scope

We use HubSpot CRM to track any touches, meetings, and contacts. It has been helpful in tracking tasks, and follow ups in a timely manner. Being able to track emails in the platform is helpful to be able to look back at to see if anyone else has had prior contact within our organization.

Pros and Cons

Contacts
Email tracking
Task reminders

Calendar within Hubspot
Ease of finding things
Better access to see associations with a company

Return on Investment

Tracking "small" facts about specific contacts
Reminders to complete tasks
Email opening to track follow ups

Key Insights

Do you think HubSpot CRM delivers good value for the price?

Not sure

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of HubSpot CRM go as expected?

I wasn't involved with the implementation phase

Would you buy HubSpot CRM again?

Yes

Likelihood to Recommend

I typically use HubSpot CRM for ways of tracking the contacts I have met with certain companies. It is helpful for when returning so I remember the name of the person I will be looking to talk to on that visit. It has made an impact on remembering the "little" things when re-visiting.

HubSpot CRM is a game changer

Overall Satisfaction with HubSpot CRM