Item: Human Interest
Rating: 8
Author: Thanos Karavokiris

Use Cases and Deployment Scope

Human Interest manages our 401(k) offering. It coordinates with our employees and our payroll company to make the appropriate withholdings to the individual accounts.

Pros and Cons

Manages employee defined contributions
Shops around for performing funds to invest in
The support team is responsive to all our requests

Better coordination with payroll vendors

Return on Investment

Kept our employees happy
Saved us money from having to manage these processes on our own

I was impressed with the functionality of the service. Employees make their selections, and Human Interest works in the back office to establish the process. There was almost no need for further interaction.

Key Insights

Do you think Human Interest delivers good value for the price?

Yes

Are you happy with Human Interest's feature set?

Yes

Did Human Interest live up to sales and marketing promises?

Yes

Did implementation of Human Interest go as expected?

Yes

Would you buy Human Interest again?

Yes

Other Software Used

QuickBooks Desktop Pro

Likelihood to Recommend

Human Interest is very helpful in managing out retirement programs. It would be best if they could run payroll so we had an end-to-end application.

Good service - Happy customers

Overall Satisfaction with Human Interest