Systems Integration and Process Management with RPA
October 03, 2022

Systems Integration and Process Management with RPA

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with IBM Robotic Process Automation

I am the technical leader of the company's operations desk, we use it in all areas of the company, such as HR, finance, tax, logistics and etc.

Pros

  • Sales input in legacy systems.
  • work with excel spreadsheets
  • manipulate data

Cons

  • copy the data from column B (BATCH CODE) to be used in SAP... Click on the “Upload” button for the data to be pasted.
  • It is not possible to click on the header of the table within SAP, being necessary to perform the filter in another way, which also leads to a problem with the list
  • The tool does not recognize this list, it is necessary to click on the search button, the binoculars above the list, and write the name of the column for it to be selected, click on the arrow throwing it to the next table and after that selecting the filter at the bottom to put the condition
  • We had good results in terms of financial returns and also in improving errors in repetitive processes.
It works well in API integration and we already use it with emails and telegram and whatsapp
A gain of 20 minutes on every sale.

Do you think IBM Robotic Process Automation delivers good value for the price?

Yes

Are you happy with IBM Robotic Process Automation's feature set?

Yes

Did IBM Robotic Process Automation live up to sales and marketing promises?

Yes

Did implementation of IBM Robotic Process Automation go as expected?

Yes

Would you buy IBM Robotic Process Automation again?

Yes

We use it well in sales systems, but we have problems when we use it in SAP.

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