Overall Satisfaction with Keap (formerly Infusionsoft)
the main advantage for us is to segment nd lead score our leads. segmenting them allows us to speak with different people differently. We all know that having a relevant conversation is better.
- It allows you to segment prospects and deliver them different messages.
- It allows us to communicate with first time users differently from existing clients.
- It allows us to identify referral sources and communicate with them.
- It allows us to communicate with "lost users" and draw them back.
- Overall we can run more effective marketing by matching messages to people's behaviors and interests.
- Reporting can use improvement. It's good but not great.
- Shopping cart is good but not great.
- Can't configure sales rep's "opportunity" funnel screens to our business
- It doesn't do quoting or generating estimates very well...ok but not a strong point.
- 400% increase in our business.
1ShoppingCart
AWeber- better 360 degree customer view with keap, better segmentation
OfficeAutoPilot
Salesforce- keap is much better at email and sms communiation
AWeber- better 360 degree customer view with keap, better segmentation
OfficeAutoPilot
Salesforce- keap is much better at email and sms communiation
Keap Feature Ratings
Using Keap (formerly Infusionsoft)
4 - Sales, Marketing, Fulfillment and Accounting.
0.2 - List management.
- It allows me to deliver multiple customer-specific messages AND multiple prospect specific messages.
- It allows us to understand our entire prospect-to-customer marketing through sales processes.
- We like having one system.
Do you think Keap delivers good value for the price?
Yes
Are you happy with Keap's feature set?
Yes
Did Keap live up to sales and marketing promises?
Yes
Did implementation of Keap go as expected?
Yes
Would you buy Keap again?
Yes
Evaluating Keap and Competitors
Act, plus Constant Contact.
Keap Implementation
- Implemented in-house
Keap Training
- Online training
- In-person training
- Self-taught
If you know marketing automation concepts, it's easy. Many people don't know marekting automation concepts and flounder.
Keap Support
No - Don't need it.
Using Keap
Keap Reliability
Integrating Keap
- Website.
- Appointment setting.
- Phone/conferencing.
- Membership site.
Simple
- Not currently.
Relationship with Keap (formerly Infusionsoft)
Not negotiable.