Overall Satisfaction with Intergy EHR
- The scheduling piece is a great upgrade from our legacy product and really helps organize our clinic to more efficiently see patients. The scheduling also allows our providers to be more efficient during clinic time.
- The billing piece allows us to historically track what the insurance has paid as well as balance due from the patient. This allows us to predict our incoming revenue more reliably.
- As an administrator of the software assigning permissions to particular pieces of the software is a must so HIPPA governance can be followed. At times we struggle with the intuitiveness of the interface and integrating it with our Windows User infrastructure.
- I would like to see tighter integration with security groups from Windows Users & Groups. This integration can really allow more intuitive control through Windows security groups.
- Medical Manager
Medical Manager as a product was tried and true. It did not provide an easy interface. When a user who is not tech savvy started to use it was a big learning curve. One thing about Intergy was that it has a more intuitive interface, you get to use the mouse and make selections which was really failing in Medical Manager.