Intergy Review
March 13, 2020

Intergy Review

Suzy Miller | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Intergy EHR

We use Intergy in our daily operations across the system from our scheduling, billing, daily check-in of patients, to the providers seeing the patients and completing their notes in the electronic health record It is also used in our dental clinic, as we check the patients and bill using Integry practice management.
  • Billing.
  • Documentation.
  • Ease of flow.
  • Documentation.
  • Release dates of fixes, updates etc.
  • Workflows.
  • Patient portal has increased our quality money.
Support has it's peaks and valleys. The live chat feature is amazing and really helpful it would be great if they expanded it to other parts of the product.

Do you think Intergy EHR delivers good value for the price?

Yes

Are you happy with Intergy EHR's feature set?

Yes

Did Intergy EHR live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Intergy EHR go as expected?

Yes

Would you buy Intergy EHR again?

Yes

EHR is well suited to giving you the different ways to document in a patient's chart, but this can also be a difficulty. With several ways to document a patient encounter using favorites, templates, and a form, it makes for a reporting nightmare. If they would limit a few of the available options it would be easier for quality reporting due to a more streamlined approach.

Intergy EHR Feature Ratings

Real-time eligibility verification
8
Coding
10
Claims management
10
Patient billing
10
Financial Reporting
10
Rule-based scheduling
9
Automated appointment reminders
10
Multi-location support
9
Calendar interface
9
Charting / document management
10
Templates
9
E-prescribing
9
Fax integration
8
Patient portal
10
Mobile/tablet support
7
Speech recognition
10
Integration with other EMR and PM systems
10
Customization
9
Workflow automation
7
Role-based permission levels
10
Data backups and redundancy
9
HIPAA compliance
10
Local mode / networking failsafe
9
Task tracking
10
Specialty-specific workflows
9
Multi-office / multi-physician capabilities
9