Many great features and options, but there is not one perfect EHR
April 13, 2021
Many great features and options, but there is not one perfect EHR
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Intergy EHR
Intergy EHR is used across our whole organization on a daily basis by our medical providers and nursing staff. They use it for electronic encounter note charting, electronic prescriptions, electronic lab orders, orders/referrals tracking, and much more. There are features that have helped our providers recognize patient needs for preventive care, annual labs, screenings, etc. without having to search through chart notes.
- Health Reminders- for different patient needs or preventive care/screenings. For example patients who have a diagnosis of Diabetes- their health reminders will show if they need an A1c, foot exam, eye exam, etc. and when it was last performed
- Orders Tracking- This helps nursing staff make notes on referrals or orders and they are able to look at the order tracking section for all patients and filter it by provider, order type, status, etc. to know what needs to be followed up on or what has been completed and so forth...
- Tasks- This is a nice feature that has many different options for use. It can be used internally to send a quick message to another user, a phone message, billing message, and any task gives you the option to make it "patient related" if necessary. It can be used by the providers when they make an order they can then send it to the nurse to complete. Lots of different ways for Tasks to be used
- I personally think the Immunizations feature is hard to use. Some of it you have to build yourself and it would be nice if it was all there from what the CDC recommends for children and adults. The workflow is a little rocky as well- too many clicks just to record an immunization you gave.
- The OB chart is a feature that really needs some work. It just isn't very user friendly, but I was recently on a focused group call held by Greenway regarding the OB chart. So, they have plans on making this feature better.
- There has been some issues with UDS reporting (this is for FQHC's) for the past few years. I know they are working to make it better, but it really should be something that is perfected (if they offer the feature- it needs to be correct)
- Order/Referral Tracking
- E/M Calculator
- Health Reminders
- There are many options for workflow that has made charting and ordering go smoother and faster which has opened up time for providers to see more patients.
Do you think Intergy EHR delivers good value for the price?
Not sure
Are you happy with Intergy EHR's feature set?
Yes
Did Intergy EHR live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Intergy EHR go as expected?
No
Would you buy Intergy EHR again?
Yes