Would recommend to other small businesses.
January 31, 2021

Would recommend to other small businesses.

Diane Hanlon | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

iSolved (modern)

Modules Used

  • Payroll
  • Human Resources
  • Time and Attendance

Overall Satisfaction with isolved

We use the payroll feature, reports, human resources, and have just added onboarding. It is used by the management team. It has streamlined how we approach payroll/401K, reports, and H.R. Looking forward to the streamlined onboarding process. Creates lots of efficiencies.

Pros

  • Once it is set up; it saves lots of time for payroll.
  • Saves times for processing 401K.
  • There are efficiencies in time and attendance platform.

Cons

  • Time and attendance rounding issues with people working in 2 departments 2 consecutive shifts, i.e. pharmacy, then room tech, etc.
  • Reporting: It was easier when there was a separate quarterly reporting. We probably have to get used to it as a familiarity thing.
  • Miss the personal touch of calling and talking directly to our rep. Again, probably have to get used to the new process as a familiarity thing.
  • Time efficiencies for payroll and submitting 401k data.
ADP, Paychex

Do you think isolved delivers good value for the price?

Yes

Are you happy with isolved's feature set?

Yes

Did isolved live up to sales and marketing promises?

Yes

Did implementation of isolved go as expected?

Yes

Would you buy isolved again?

Yes

I have recommended iSolved to a colleague and they are now a client. iSolved (Proxus) set themselves apart from others such as ADP and Paychex because they provided a totally unique personal touch. We felt they would provide us with the customized payroll and human resources programs we needed and be responsive to our calls. A colleague had a small business and was looking for a personal touch. I whole-heartedly recommended Proxus (now iSolved).

isolved Feature Ratings

10.0
Employee demographic data
10
Employment history
10
9.4
Pay calculation
10
Benefit plan administration
9
Direct deposit files
10
Salary revision and increment management
9
Reimbursement management
9
9.0
Approval workflow
9
Balance details
9
Annual carry-forward and encashment
9
9.3
View and generate pay and benefit information
10
Update personal information
9
View job history
9
9.0
Tracking of all physical assets
9
HR Reporting ()
Not Rated
Integration with other HR capabilities ()
Not Rated
Performance Management ()
Not Rated
Succession Planning ()
Not Rated
Onboarding ()
Not Rated
Performance and Goals ()
Not Rated
Recruiting / ATS ()
Not Rated

Comments

More Reviews of isolved

  1. Home
  2. HR Management Software
  3. isolved Reviews
  4. User Review of isolved