Overall Satisfaction with Jamf Pro
Jamf Pro is significantly helping St. Cloud State University improve our security compliance as well as improve the our users' experience.
- FileVault Encryption ease of use and compliance reporting.
- Self Service makes software installation VERY easy for our users.
- "System health" reporting helps IT maintain and patch users' systems, often before they reach out to our help desk.
- We need better system name management, especially with enrollment profiles.
- Better patch management for sys-admins so that updating software versions does not require constant uploading of software packages.
- Health or status reports for users (oriented towards their needs).
- We've been able to verify the encryption status of all of our Macs, that's huge given the concerns around data privacy. Before we became a Jamf shop, we had slow and (sometimes) unreliable reporting.
- iOS devices are scoped for applications or event configurations within minutes of a departmental request (which is powerful because they often forget to request changes in a "timely manner.")