Great Automation and Scheduling Tool
March 14, 2023

Great Automation and Scheduling Tool

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with JAMS

We currently use JAMS as part of our Automation as an alternative to Windows Task Scheduler or other internal Job Processing software.
In general it it used as a scheduling tool for processes we need to run at regular intervals along with executing Jobs or processes that are conditional based for example file watch trigger or specific time/date triggers etc

Pros

  • Scheduled Tasks
  • Trigger or Conditional based execution
  • Workload Automation
  • Scalability

Cons

  • Some of the Example jobs are harder to convert to Use - for example a workflow
  • The documentation - Although the Support Team are super, they are fast and accurate with questions on live chat or email, but I don't feel it would be appropriate to ask questions on setting up a job from scratch.
  • Reduced Man hours
  • Productivity benefits
  • Monitoring benefits
  • Speed and accuracy improvements
We have the client in a central location and deploy agents that connect back wherever they are required. Meaning it can be managed and configured from one location.
We can run any number of Jobs on each agent as required there is no minimum per agent, so no wasted jobs on a quiet agent
Excellent, the live chat and email are fast and accurate - Could not be better.
JAMS is easier to use, provides more features and was easier to manage form a central location. simple features in JAMS were missing from VisualCron such as a projected daily schedule.
The install setup with a client and agents was better suited for us too

Do you think JAMS delivers good value for the price?

Yes

Are you happy with JAMS's feature set?

Yes

Did JAMS live up to sales and marketing promises?

Yes

Did implementation of JAMS go as expected?

Yes

Would you buy JAMS again?

Yes

JAMS is well suited for Operational Tasks and Jobs or Processes that need to be run on a schedule. It works well and has plenty of opportunity to add as much or little detail in terms of Job Task, Method, Error Catching, Inputs/Outputs etc. For Example I could be a one-line cmd or a 2000 line PowerShell scripts filled with functions/Switches parameters. Great log files, multiple notification options.

My one con for the system is the Job numbers, although that is not a JAMS restriction rather the license we have purchased.

Support are worth mentioning as they are fast and accurate when I have a question relating to jobs and tweaking setups.

JAMS Feature Ratings

Multi-platform scheduling
9
Central monitoring
8
Logging
10
Alerts and notifications
10
Analysis and visualization
8
Application integration
8

Using JAMS

10 - Operations and Support team
10 - Depending on what you count as support, We have people who setup jobs and people who maintain installs and servers
  • Scheduling
  • Automation
  • Monitoring
  • To connect with our internal tools
  • Replacement for Tasks not originally intended
  • Further Automation
  • Integration with other parts of Job
I would renew, but if the cost is too high for the number of Jobs we would have to look at alternatives as we scale up

Evaluating JAMS and Competitors

  • Product Features
  • Product Usability
  • Prior Experience with the Product
We had looked at alternatives at a lower price when we required more Jobs as we grow.
The most likely competitor had a much much higher number of Jobs for a lower cost but the features it was missing in the end meant for now we remained with JAMS for our operations
When it comes round again we will consider the number of Jobs vs Features as the main priority

Comments

  • Louis Diaz | TrustRadius Reviewer
    Hello JAMS User, Thank you for the feedback! I'd like to share with you that version 7 of JAMS has a Home shortcut that can provide some background on creating Jobs. Do you have a favorite job type in JAMS? I'll see what I can do about prioritizing some documentation for getting things started. Thanks again, Louis

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