A nice tool for big companies but it's better to find an alternative for small businesses.
March 30, 2017
A nice tool for big companies but it's better to find an alternative for small businesses.
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with JIRA Software
I use it only with website developers in order to describe what bugs need to be fixed, implement new features on current projects or to start new projects.
- Inform people by email that they have a new task or replies to their comments.
- Clear interface.
- Nice tool to update information, modify or add [info]. You can also attach files up to 5 MB or more according to your settings.
- You can use the self-hosted version or use it on your own server.
- It's hard to create new workflow schemes and apply them to some projects (not intuitive).
- If you want to hide tickets from people who are not concerned (add view restrictions), it's a pain. I had to contact support to set it up correctly.
- Pages loading are slow on the self-hosted version. It may due to sharing of resources across all customers.
- Saving me time instead of sending and reading emails, to manage projects creation, updates and improvements.
- I lost some time to make the right setup for my personal needs.
- In one look, you can manage several tickets.