Jira Software

Jira Software

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Top Rated
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Score 8.3 out of 100
Top Rated
Jira Software

Overview

Recent Reviews

Awards

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Pricing

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Standard

$7

Cloud
Per User Per Month

Premium

$14

Cloud
Per User Per Month

Free

Free

Cloud

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.atlassian.com/software/jira…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Starting price (does not include set up fee)

  • $10 per month

Features Scorecard

No scorecards have been submitted for this product yet..

Product Details

What is Jira Software?

Jira Software is a software development tool used by agile teams and supports any agile methodology, be it scrum, kanban, or a team's own unique flavor. From agile boards to reports, users can plan, track, and manage agile software development projects from a single tool, helping teams release higher quality software, faster.

And since not every team works the same way, Jira Software allows teams to customize workflows, permissions, and schemes to match the unique needs of each team.

With Jira Software, teams are able to:

  • Track versions, features, and progress at a glance
  • Easily re-prioritize user stories and bugs
  • Estimate stories, adjust sprint scope, check velocity, and re-prioritize issues
  • Estimate, track and report on story points; become more accurate
  • Report on agile metrics to provide real-time, actionable data on team efficiency, quality, and overall performance
  • Integrate with all the tools their dev team is already using, from the rest of the Atlassian suite (Bitbucket, Bamboo, Fisheye, and Crucible) to other popular developer tools on-premise or cloud (e.g., GitHub and Jenkins).
  • Provide greater flexibility to curate which teams have access to which information with sprint and project-level permissions
  • Flexibly tailor Jira tasks and their workflows to a specific team's use case
  • Extend Jira with over 1,800 apps from the Atlassian Marketplace to fit any capability not provided by default

Jira Software Video

Jira in a Nutshell Demo Video

Jira Software Integrations

Jira Software Competitors

Jira Software Technical Details

Deployment TypesOn-premise, SaaS
Operating SystemsWindows, Mac
Mobile ApplicationApple iOS, Android

Comparisons

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Frequently Asked Questions

What is Jira Software?

JIRA Software is an application lifecycle management solution for software development teams. It allows users to create, prioritize and track the progress of tasks across multiple team members, and offers a wide range of integrations. It is offered via the cloud and local servers.

How much does Jira Software cost?

Jira Software starts at $10.

What is Jira Software's best feature?

Reviewers rate Support Rating highest, with a score of 8.7.

Who uses Jira Software?

The most common users of Jira Software are from Mid-sized Companies (51-1,000 employees) and the Computer Software industry.

Reviews

(1-25 of 176)
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Score 9 out of 10
Vetted Review
Verified User
Review Source
This is an excellent solution when set up correctly but requires some skill. Therefore, one can focus on the work, everything can be monitored, and one can also optimize things. Suppose you are unfamiliar with the platform and haven't tested it before. In that case, you should follow tutorials or guides on configuring and managing this feature-rich tool.
Partha Roy | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
So Jira has been the primary task management software at our organisation for a long time now, it started as a task management product for our day-to-day task tracking. However, with its various integrations with almost all the tools and platforms required for software engineering, Jira has become an end-to-end project management platform for us. Now, we manage our end-to-end product engineering process by using Jira.
Score 9 out of 10
Vetted Review
Verified User
Review Source
My company uses Jira to manage projects, and digital products, create roadmaps, and manage product pipelines, documentation, teamwork, resource management, track issues, and marketing campaigns. We divide our product teams. We really like that it includes scrum boards, and can generate reports, including plugins and integrations with tools like Microsoft Teams, Slack, and GitHub. Jira offers great tutorials and guides that can get your team up and running. It has helped our company tremendously with our workflow and processes.
Score 6 out of 10
Vetted Review
Verified User
Review Source
The CS, Engineering, and Product teams use Jira Software to manage platform defects, feature requests, and tasks. We also use Jira Software to track projects for new apps and improving existing apps. This is a cornerstone application for us since it runs our entire Engineering and Product operations.

We rely on Jira Software to prioritize work across multiple groups inside the Engineering team who handle different aspects of the platform. Having cross-functional visibility is key to understand and track the workload being distributed across the backend and frontend teams.
Score 9 out of 10
Vetted Review
Verified User
Review Source
We've been using Jira to track feature releases right from the requirement gathering phase to product delivery. The tasks as part of these deployments are broken down into different levels and accordingly it becomes easier for the team to work on them efficiently. It ca be used by all developers, testers and product managers. Jira is an effective ALM solution that also helps with defect tracking, test case management and more. It provides us various fields while creating issue types that help in setting priorities and criticalities, description, labels, story points, links and more. It's very easy to manage the life cycle of such issue types like create, clone, delete, attaching media, comments, move and more. It helps to keep track of data and work done across feature releases more effectively.
Score 9 out of 10
Vetted Review
Verified User
Review Source
Good issue tracking tool with all features defined clearly. Also, helps us manage daily agile activities with better viewability. But, can be improved in some areas. Examples: UI is too subtle, search patterns are not good enough, etc. The tool helps in tracking all items individually or separately using dashboards. Helps user manage their work and see live progress within the team.
Score 8 out of 10
Vetted Review
Verified User
Review Source
Enabling tech to work closely with the product team and drive a shared vision of results. Enabling tech to work closely with the product team and drive a shared vision of results. Enabling tech to work closely with the product team and drive a shared vision of results. Enabling tech to work closely with the product team and drive a shared vision of results.
Score 7 out of 10
Vetted Review
Verified User
Review Source
Jira [Software] is used by delivery teams mostly for backlog management in an SAP context. Developers and analysts can manage and follow-up on their workload by assigning colleagues, adding extra information and entering times. This helps streamline overall projects effort and document everything from A to Z for traceability purpose. Basic customizing was sufficient for us (custom fields, some rules, etc.), but Jira [Software] definitely provides near-infinite possibilities when it comes to making it your own.
Score 9 out of 10
Vetted Review
Verified User
Review Source
My organization uses JIRA to organize projects and track velocity across teams. The business problem that this product addresses for my company is that we use it as a tool to communicate asynchronously across large project teams, report our tracking metrics, project-manage, and even plan and develop larger product roadmaps.
Score 9 out of 10
Vetted Review
Verified User
Review Source
We use Jira to drive our product development. We use agile to develop our product and it is very easy to create sprint boards and manage stories in Jira. Jira is a revolutionary product and improved the efficiency of our team because it provides transparency within the team.
Jennifer Ferrell | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
I have used Jira Software as a core tool to support software development across globally distributed teams for large, complex software deliveries as well as smaller, routine service deliveries. In both cases, we have employed waterfall, iterative or Agile methodologies with Jira Software as our foundation. I found Jira Software added value in every case. Whether using Jira Software manually or vis automation tied to a business requirements system, Jira Software allows all stakeholders to easily get their arms around the work immediately. Near zero ramp-up time, completely intuitive UI/UX, tons of pre-built reports, exceptional dashboards and widgets (including easy-to-read graphics), super flexible tagging and tons of bells and whistles any user can add on - I love Jira Software. In my opinion, no other software comes close.
Jafrul Ahsan | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use Jira Software in our product improvement life cycle interaction to observe assignments, bugs, and cutoff times. We likewise use this took in monitoring our inner cycles, demands, and therefore the situation with those tickets. This product is used extensively and takes care of the business problems with errand following for all representatives.
Devesh Giri | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Jira Software is being used to place customer's issues and V&V issues from the delivered load or legacy load it is used to track progress of analysis, tracing assignee, providing resolution to issues assigned, used for creating CR, PAR for the further development. Its used across whole IFS (integrated flight systems), it gives a platform for interaction between costumer's and development team. For any organization handling multiple costumer issues this a must Tool.
Score 9 out of 10
Vetted Review
Verified User
Review Source
We utilize Jira Software in our software development life cycle process to keep track of tasks, bugs, and deadlines. We also utilize this took in keeping track of our internal processes, requests, and the status of those tickets. This software is used company wide and solves the business problems of task tracking for all employees.
Score 9 out of 10
Vetted Review
Verified User
Review Source
Jira Software is being used as a planning and tracking module in our organization, and we have successfully integrated various workflows within the Jira Software to monitor issues and streamline the development environment to cater to any failures. We have created different sets of workflows and software implementation for different teams as per their working requirements and the feature of need base modification makes Jira Software a great solution for multi teams and multi-functional organizations like us. Software availability for different operating platforms is also very helpful it enables us to work remotely without any issues. We have integrated dozens of in-house data sets and applications like Zephyr and Salesforce with Jira Software to customize our working with the module in more functionalized ways. We are using Jira Software in multiple sections of our organization like technology, Marketing and IT, etc.
Angelo Liriano Cepeda | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
In Aura Systems, we use Jira Software as our Project Management Tool. We adopted Agile Methodology and Jira empower us to iterate our products on development. On a daily basis we review our board, update tasks, change task status and complete sprints. We also use it as knowlegment source with Conduent and take advantage of Slack integration to enable great collaboration.
Score 7 out of 10
Vetted Review
Verified User
Review Source
We are using it across our 20 person product/engineering team to manage our agile product backlog, defects, etc. We have also tried using it with other teams (marketing, support) as a more general product management tool (with varying degrees of success). It helps keep us organized, prioritize, plan iterations, etc.
Score 8 out of 10
Vetted Review
Verified User
Review Source
Jira was owned by our Product and Development team, however, it was used by my Support team to log bug tickets that needed to be addressed by a developer. It allowed us to provide all of the pertinent information regarding a bug in our system and also track the status of work to fix the bug.
Jennifer Bland | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
Review Source
My company currently uses Jira as a Service desk for our IT and circulation departments. One is internal, but for circulation this requires answering tickets for readers of our publication.

For internal uses, it addresses the need for a central location for all IT tickets, as well as asset management. In addition to answering simple requests from employees - all hardware assets are managed in Jira. We setup a project where the tickets are each an asset and it's worked very well. In addition, using our internal management software (custom) we setup an integration which pairs each ticket logged with that asset.

Externally, the Jira system allows us to easily interact with readers who are having issues. The solid email ticket feature was the main attraction for using Jira for this.

Score 7 out of 10
Vetted Review
Verified User
Review Source
From my involvement, we use Jira to track requests for sustaining projects in IT. If we do use it for new development, I am not exposed to that. Jira helps us communicate with a team when we are making changes to our IT tools that impact multiple departments and keeps track of these changes.
August 09, 2021

Review Jira software

Score 7 out of 10
Vetted Review
Verified User
Review Source
Jira Software is a great interface when it comes to Bug Tracking, centralized usage of board and tasks and gives a better visibility of the tasks which hav been completed, which are in progress, and which would be need attention.
So, the organization uses the Jira software for tracking, better vis[i]bility, for agile project management, customization of the activities and generate reports to check the amount of completion and remaining amount of work.
Ryan McGarry | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use Jira Software to manage and assign software tickets, track work progress, and help with our internal QA process. This is used for our entire organization, including non-software developers. This helps us in the management and time estimates of projected work, which is necessary for assessing projected costs across multiple projects.
Score 7 out of 10
Vetted Review
Verified User
Review Source
The entire organization uses Jira Software, although to varying levels and in different ways. On my individual team we use it more to plan for upcoming projects and track tasks or bugs. It allows us to not only assign out responsibilities and see their status, but also to determine their priority and also estimate the amount of impact and time the task will take.
Score 9 out of 10
Vetted Review
Verified User
Review Source
It is used across all SDLC related projects to track activities and progress of the projects. It is used as a database of all the work we have done in the past and the fixes made. It is used as a goal check and a planner that gives a pretty good estimates revolving around releases per sprint.
Ben Williams | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Jira is currently used as our project management and workflow tool. We use it to keep track of where members of the team are on projects, monitor outstanding jobs, and provide detail around expectations and processes. This is used across the whole company and brings visibility to much of the development work on a wide variety of projects.