Jira Software Reviews

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
1618 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.1 out of 100

Do you work for this company? Manage this listing

TrustRadius Top Rated for 2019

Overall Rating

Reviewer's Company Size

Last Updated

By Topic

Industry

Department

Experience

Job Type

Role

Filtered By:

Reviews (1-25 of 117)

Sumit Bachani | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Use Cases and Deployment Scope

JIRA is used in my organization for Application Lifecycle Maintenance (ALM) activities. It is used in collaboration with Confluence/Wiki for capturing detailed:
1. User stories in form of project backlog
2. Acceptance criteria
3. Creating bugs
4. Analysis ticket
5. Maintaining story workflows (from ready for dev to closed)
6. Logging work hours spent on each individual ticket/story

It is also very helpful in creating a very simplistic boundary line between the on going sprint and the backlog (all my projects have been executed in Agile mode). In addition to it, as my projects have always had more than one sprint going on simultaneously and the stories part of those sprints related to each other, it acts as a very elegant tool for representing such views where the information is easy to comprehend for any developer or tester.
Read Sumit Bachani's full review
Saugandh Karan | TrustRadius Reviewer
January 16, 2020

JIRA for Agile is must

Score 7 out of 10
Vetted Review
Verified User
Review Source

Use Cases and Deployment Scope

JIRA is used by our department here. It has helped us a lot. We work in a ScaleAgile mode hence it has helped us a lot in performing our Agile movement in our work. We have improved the way we work and all our efforts are tracked properly. Ability to provide screenshots of our work also help us to answer the Scrum master better.
Read Saugandh Karan's full review
Jyoti Arora | TrustRadius Reviewer
December 10, 2019

Jira Software Review

Score 9 out of 10
Vetted Review
Verified User
Review Source

Use Cases and Deployment Scope

Jira is used across the organization. This includes the development team, business analysts, project managers, and others. This is used to save project requirements as user stories. Estimation is also done on these stories, so estimates are also saved. We also use it for scheduling, as we can create Scrum boards/Kanban boards or simple task boards and depict all the tasks a team is working on. It's a very visual tool.
Read Jyoti Arora's full review
Anonymous | TrustRadius Reviewer
February 17, 2020

A must-have tool!

Score 9 out of 10
Vetted Review
Verified User
Review Source

Use Cases and Deployment Scope

Jira is used across my organization. For me, it's the best project management software available.
We use it for all purposes. The fields are really extensive and easy to use. Additionally, the filters are very useful and you can track the issues very easily. Filters have advance search features too which incorporate very simple query language and can fetch specific results. Jira dashboards are another feature that is used daily. You can add various gadgets to the dashboard and track the progress of the project instantly. You can also share dashboards with people where they can check the status and this, in turn, saves you time.
Read this authenticated review
Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Use Cases and Deployment Scope

bepress adopted JIRA across the entire organization to be used in conjunction with Confluence, however the result with JIRA tended to be departments using the software in a very atomized way, each unit using it for what it needed internally with the exception of IT who used it as their ticketing system. Our department (Marketing) used JIRA to track campaigns, initiatives, language, and conferences.
Read this authenticated review
Anonymous | TrustRadius Reviewer
November 16, 2019

JIRA is the best!

Score 10 out of 10
Vetted Review
Verified User
Review Source

Use Cases and Deployment Scope

In my office, I am working as in Quality Assurance and we all are using JIRA Software to track issues. This is the best tool for tracking all the issues, stories, epic, test cases, etc. So far, I haven't faced any issues using JIRA over the past 3 years.
Read this authenticated review
Elissa Bernstein | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Use Cases and Deployment Scope

Multiple teams within our organization use JIRA Software, including Product Content Strategy, Product Design, Product Education, Product Research, Front End, and Dashboard. Each team uses JIRA a bit differently, and each team's "project" is therefore set up a bit differently, but all of us follow a kanban agile structure. JIRA helps us stay on top of our tasks, view progress, and ensure all necessary work gets done on time.
Read Elissa Bernstein's full review
Kyle Kochtan | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
Review Source

Use Cases and Deployment Scope

JIRA is being currently utilized as a second tier ticketing and workflow management system. Our users create a ticket in our regular ticketing system for an enhancement and such. Once it has been approved a ticket and sub tasks with all the detail are input into JIRA and tracked. We then use JIRA in our weekly meetings to give updates and such.
Read Kyle Kochtan's full review
Richard Davies | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Use Cases and Deployment Scope

We use Jira as the product management tool for our agile web team of about 12 people that are doing a major redesign/rebuilding of our city's main website. It's used to plan and track the individual tasks, stories, and bugs assigned to each team member. It also provides helpful reports showing our sprint velocity and other useful metrics.
Read Richard Davies's full review
Harry Miller | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Use Cases and Deployment Scope

It is being used throughout our organization. We use it to plan, monitor and develop your projects quickly and easily. With Jira, plan your daily work by creating user stories, incidents or assigning tasks and subtasks to your team members. Integration with the main development environments such as Eclipse, Visual Studio, Netbeans, make it an effective and productive alternative.
Read Harry Miller's full review
Tory Trone | TrustRadius Reviewer
August 14, 2019

JIRA works

Score 8 out of 10
Vetted Review
Verified User
Review Source

Use Cases and Deployment Scope

JIRA Software is used by the website development group. It tracks our new projects, our system bugs, and system problems. We use it to communicate with our workers who are off-site. We also use JIRA with Github to number our Git branches. Using JIRA's ticket codes keeps everything in sync and reduces problems.
Read Tory Trone's full review
Viktor Mulac | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Use Cases and Deployment Scope

I have experienced JIRA in two major areas:
1 ) a tool supporting internal users or client requests (internal or external service desk/help desk).
2) a teamworking tool for the sharing of software specifications during software development.
Read Viktor Mulac's full review
Cristian Bodnarasec | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Use Cases and Deployment Scope

We use JIRA as a project management and a bug tracking tool for most of the company projects. Whether it is software development, ASIC design or IP development, JIRA fits all flavors. For software development, we use it mainly for its agile scrum and Kanban development support. We realized that switching to Agile with JIRA was a winning combination to increase productivity, together with having more homogeneous teams and same mindset across team members.
Read Cristian Bodnarasec's full review
Shoba Sharat | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Use Cases and Deployment Scope

JIRA is used in my organization for tracking issues from production support by our support team. For customer delivery and platform development teams, JIRA is used for bug tracking and to create stories and features for building solutions and the product. It is serving as a product management software, and for solution delivery teams it is our primary project management tool. We have scaled and customized JIRA to several teams in our organization, and it is a very cost-effective solution for tracking all business issues from product development to production support.
Read Shoba Sharat's full review
Tom Young | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Use Cases and Deployment Scope

We're using Jira as a tool to be in control of our projects. We use it for tasks and much more. We use it across all of our organization and highly appreciate the options of integrating Jira with Bitbucket. It's important to stay agile and Jira does the job. We can use the software between departments - design, development, etc. Our project managers have the option to get a better idea of what we're doing and how much time we're using during the tasks.
Read Tom Young's full review
Purva Shah | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Use Cases and Deployment Scope

JIRA is being used in our organization to manage software development. It is used to easily manage the workload. It makes our developer's job easier as they can get all the information from the JIRA stories. JIRA is also used to check the status of the project and manage assignees.
Read Purva Shah's full review
Bhargav Nanekalva | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Use Cases and Deployment Scope

JIRA makes internal project communications, issue and task tracking, assignment and management out of email and Excel in some cases (I've seen few enterprises do it) a breeze. Our team now communicates about an issue via comments, upload files and this keeps discussions better organized. Searching issues in JIRA is very simple and if you are a nerd or a project manager and would like to perform a complex search there is JQL which stands for JIRA Query Language that makes it very powerful to find issues from any timeline.
Read Bhargav Nanekalva's full review
Rafael Ebert | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Use Cases and Deployment Scope

We use JIRA to manage/track projects across the whole organization. It is a well documented tool and helps our team members to keep up with the workload as well as generate KPIs to higher management and provide a better visibility on what needs to be done throughout the projects. I would say it is an essential tool.
Read Rafael Ebert's full review
Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Use Cases and Deployment Scope

JIRA is used by our Company to setup Epics and the associated Tasks that belong with the Epic. We then plan our Sprint (2 weeks) with Development tasks and track the progress of those tasks. If something happens that hinders the development of such task, we can easily put a block on that Task until the block can be removed (i.e. waiting on data cut from Agency). We can easily drop something into the backlog when needed.
Read this authenticated review
Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Use Cases and Deployment Scope

Our organization uses JIRA as a project management tool between our project management office, our product management team, and our research and development team to plan, coordinate, and deliver on product releases encompassing multiple initiatives, epics, features, users, stories, and tasks. Each team is responsible for various components of a release from inception to end-of-life.
Read this authenticated review
Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Use Cases and Deployment Scope

We use JIRA to manage multiple high-level
projects within our company. It is a corporate-wide engagement with JIRA
with several businesses that use it independently with a corporate
administrator to manage the tool. We use it for very large projects, like Salesforce
rollouts, as well as smaller projects like minor enhancements or bug fixes across
all key software environments.
Read this authenticated review
Anonymous | TrustRadius Reviewer
August 09, 2019

Jira Review

Score 10 out of 10
Vetted Review
Verified User
Review Source

Use Cases and Deployment Scope

We use Jira to facilitate agile programming. We have boards that we use for different products and [it] allows us each to pick up tasks to work on and allows others to see what is happening across the group.
Read this authenticated review
Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Use Cases and Deployment Scope

JIRA has been a great replacement for Microsoft Team Foundation Server. Not only is it easier to use, but it's highly customizable by our organization without the need of external consultants. Bugs or feature requests are created throughout the whole company and then triaged into actionable tasks. The filter feature on the system dashboard helps a lot in this context.
Read this authenticated review

About Jira Software

Jira Software is a software development tool used by agile teams and supports any agile methodology, be it scrum, kanban, or a team's own unique flavor. From agile boards to reports, users can plan, track, and manage agile software development projects from a single tool, helping teams release higher quality software, faster.

And since not every team works the same way, Jira Software allows teams to customize workflows, permissions, and schemes to match the unique needs of each team.

With Jira Software, teams are able to:

  • Track versions, features, and progress at a glance
  • Easily re-prioritize user stories and bugs
  • Estimate stories, adjust sprint scope, check velocity, and re-prioritize issues
  • Estimate, track and report on story points; become more accurate
  • Report on agile metrics to provide real-time, actionable data on team efficiency, quality, and overall performance
  • Integrate with all the tools their dev team is already using, from the rest of the Atlassian suite (Bitbucket, Bamboo, Fisheye, and Crucible) to other popular developer tools on-premise or cloud (e.g., GitHub and Jenkins).
  • Provide greater flexibility to curate which teams have access to which information with sprint and project-level permissions
  • Flexibly tailor Jira tasks and their workflows to a specific team's use case
  • Extend Jira with over 1,800 apps from the Atlassian Marketplace to fit any capability not provided by default

Jira Software Integrations

Jira Software Competitors

Pricing

  • Has featureFree Trial Available?Yes
  • Has featureFree or Freemium Version Available?Yes
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?No

Jira Software Technical Details

Deployment Types:On-premise, SaaS
Operating Systems: Windows, Mac
Mobile Application:Apple iOS, Android