Jira Software

Jira Software

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Top Rated
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Score 8.3 out of 100
Top Rated
Jira Software

Overview

Recent Reviews

Awards

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Pricing

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Standard

$7

Cloud
Per User Per Month

Premium

$14

Cloud
Per User Per Month

Free

Free

Cloud

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.atlassian.com/software/jira…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Starting price (does not include set up fee)

  • $10 per month

Features Scorecard

No scorecards have been submitted for this product yet..

Product Details

What is Jira Software?

Jira Software is a software development tool used by agile teams and supports any agile methodology, be it scrum, kanban, or a team's own unique flavor. From agile boards to reports, users can plan, track, and manage agile software development projects from a single tool, helping teams release higher quality software, faster.

And since not every team works the same way, Jira Software allows teams to customize workflows, permissions, and schemes to match the unique needs of each team.

With Jira Software, teams are able to:

  • Track versions, features, and progress at a glance
  • Easily re-prioritize user stories and bugs
  • Estimate stories, adjust sprint scope, check velocity, and re-prioritize issues
  • Estimate, track and report on story points; become more accurate
  • Report on agile metrics to provide real-time, actionable data on team efficiency, quality, and overall performance
  • Integrate with all the tools their dev team is already using, from the rest of the Atlassian suite (Bitbucket, Bamboo, Fisheye, and Crucible) to other popular developer tools on-premise or cloud (e.g., GitHub and Jenkins).
  • Provide greater flexibility to curate which teams have access to which information with sprint and project-level permissions
  • Flexibly tailor Jira tasks and their workflows to a specific team's use case
  • Extend Jira with over 1,800 apps from the Atlassian Marketplace to fit any capability not provided by default

Jira Software Video

Jira in a Nutshell Demo Video

Jira Software Integrations

Jira Software Competitors

Jira Software Technical Details

Deployment TypesOn-premise, SaaS
Operating SystemsWindows, Mac
Mobile ApplicationApple iOS, Android

Comparisons

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Frequently Asked Questions

What is Jira Software?

JIRA Software is an application lifecycle management solution for software development teams. It allows users to create, prioritize and track the progress of tasks across multiple team members, and offers a wide range of integrations. It is offered via the cloud and local servers.

How much does Jira Software cost?

Jira Software starts at $10.

What is Jira Software's best feature?

Reviewers rate Support Rating highest, with a score of 8.7.

Who uses Jira Software?

The most common users of Jira Software are from Mid-sized Companies (51-1,000 employees) and the Computer Software industry.

Reviews

(1-25 of 178)
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Score 9 out of 10
Vetted Review
Verified User
Review Source
For graphic design projects we have tested it several times, and it works great for communication and exchange. However, it is impossible to follow the evolution of the models (versioning) or comment on them (or drawing). Finally, we chose tools that included more advanced features to avoid wasting time on explanations in the description text.
Score 9 out of 10
Vetted Review
Verified User
Review Source
The Jira software works well for managing scrum boards and allocating resources to a task. When your Epics and Issues are set up properly, it can give you a good idea of where your team stands and the trajectory of your project. It is not the ideal solution if you need to provide documentation and support to people outside of your product teams or organization. It would benefit from having a public documentation or repository feature.
Score 6 out of 10
Vetted Review
Verified User
Review Source
It's a great industry standard app that enables teams using Agile or Waterfall to be productive and successful, but the cost associated to use the app knocks some points off, that added with the fact they require you to pay for integrations of commonly used services is frustrating, to say the least. One would expect for how much the app costs they'd throw in things like free Git integration and roadmaps, but those are add-on services.

It would also be great if Jira Software supported automatically sending an email notification to requesters when a ticket's last updated date gets to a defined period to prevent defect and task tickets from being forgotten.
Score 9 out of 10
Vetted Review
Verified User
Review Source
I'd recommend Jira for tracking feature releases, blockers, status progress, and defect & test management. At the same time, Jira is also well suited for agile development and delivery of features through a Scrum or Kanban mechanism. It can also integrate with other 3rd party solutions to offer extensive capabilities. Unlike Azure DevOps, Jira is a simple ALM suite packed with basic needs to delivery features and track releases in an agile manner. Tracking builds in Jira instead of Azure DevOps is not that possible.
Score 9 out of 10
Vetted Review
Verified User
Review Source
Good issue tracking tool with all features defined clearly. Also, helps us manage daily agile activities with better viewability. The tool helps in tracking all items individually or separately using dashboards. Helps user manage their work and see live progress within the team.
Score 7 out of 10
Vetted Review
Verified User
Review Source
Definitely a treat when it comes to how little effort the team needs to get up-and-running. The out-of-the-box solution offers pretty much every features you need to manage a backlog, including tasks and issues, without having to modify anything other than a few industry-specific custom fields. It is also one of the most popular solutions on the market, meaning you can find integrations with 3rd-party tools pretty easily instead of building a custom connector. However we would not use it for project management as a whole, the solution would require significant customizing effort to get up-to-speed with what we already have.
Score 9 out of 10
Vetted Review
Verified User
Review Source
Good - Project organization and planning for agile teams that work asynchronously. Bad - I think using JIRA or similar software is always better than not using JIRA, however, JIRA may be overkill for some smaller organizations that are not remote.
Jennifer Ferrell | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Jira Software is extremely well suited for managing anything from a product backlog to a new project or product’s development lifecycle. Tickets may be managed singly or processed in bulk, and existing tickets can be restructured so child and parent tickets can flip roles, or specific ticket types can be moved to a different ticket type that uses a different workflow. Additionally, users have the flexibility of wrapping up all their tickets with a label that readily identifies the collection and allows stakeholders to easily review and drill down within the tagged list. I have not yet encountered a situation where Jira was too onerous or too puny to support my needs.
Jafrul Ahsan | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Jira is an extraordinary instrument to follow your venture's course of events from one finish to another. The Big Picture highlight is astonishing to have a fast look at all that is being dealt with right now, what was finished and what is coming. The ability to separate your association into various overabundances is likewise extraordinary.
Devesh Giri | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Jira Software is useful for the fast paced teams or agile work flow and can build, test, and release software faster and more reliably it can integrate with first- and third-party tools throughout the Development lifecycle, including code and version control tools like Bitbucket, GitHub, and GitLab, documentation and knowledge management tools like Confluence Serena dimensions (PVCS)
Score 9 out of 10
Vetted Review
Verified User
Review Source
Jira Software is very well suited for managing software projects, internal ticket tracking, and task tracking for multiple projects. Jira Software can also be expanded to external usage in bug tracking. Jira Software is less appropriate for timeline coordination and deployment. Although it has features to allow for time tracking, automatic deployments, and lots of integrations, we have found these difficult to implement.
Score 9 out of 10
Vetted Review
Verified User
Review Source
Jira Software is a great software for multi-dimensional organizations to build tailor-made end-users products for different departments as per their needs. It has the ability to integrate and work within the environment of thousands of third-party applications, which makes it more suitable for different types of organizations and industries.
Angelo Liriano Cepeda | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Jira is well suited for software development companies that want to ensure appropiate use of Scrum Methodology, best tool available on market because of the possible integrations. Is less appropiate to projects such as Construction where engineers are used just to have Gant Chart as task management view and where focus the most on scope/budget/time.
Score 7 out of 10
Vetted Review
Verified User
Review Source
I think Jira is a great "all-purpose" agile management tool. It is extremely configurable, so can support nearly any conceivable way of working. This is also its downfall. It is not particularly opinionated, and so it is easy to create configurations or setups that don't work particularly well. If your goal is to implement a consistent and easy to follow agile approach, Jira can seem overly complicated.
Jennifer Bland | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
Review Source
It's best suited for what it was originally created for, managing a software backlog of tickets - paired with the service desk to manage tickets. Anything else and it gets complicated, FAST. If you go the route of not using service desk and you have a really large organization, you are also looking at a crazy per user cost.

Additionally, if you wish to manage the backlog using agile Kanban - the boards are excellent and can be customized for the team needs. Even has the great ability to style and add rules to flag items. That said, I'd love to see a better integration with Trello as that system's "boards" are much better quality and easier to use. I've got teams using both and Trello is always the winner.

This system can be tailored for other uses, such as storing a "database" of sorts like assets. However, it takes some setup but can work. Where it won't work is managing resources. Say you want to manage resources to ensure you have enough developers to cover future projects - with the current plugins it's VERY difficult. The integrations are always clumsy and get out of sync and the plugins are very slow. Finally, the data it provides is basically useless. You are better off using another tool outside Jira.
Score 7 out of 10
Vetted Review
Verified User
Review Source
I have used Jira in a few different companies. In my current role, I am mostly a user but often have tasks as a tester when we are adding new features to tools that we use. In past companies I had been involved in product development where we utilized Jira to track the entire development process bug fixes, quality issues and it seemed VERY well suited for that type of activity. Currently from my exposure, we are using it more of an IT ticket management system for sustaining projects.
August 09, 2021

Review Jira software

Score 7 out of 10
Vetted Review
Verified User
Review Source
1) When it comes to roadmap[ping] the requirements, then this gives a better picture along with the plans to communicate and give a better picture of the goals to the activity of the team's task.
2) This is used for an agile software development and provides a single centralized view of stories or bugs or reports that needs to be generated.
3) This is also used for integrating with different systems like Confluence, Outlook, Slack, Teams etc.
4) This is also highly customizable as it allows the user to create any sort of issue where they can customize the workflow for any of the requirement, and user can also customize the timeline, reports, fields etc.
Ryan McGarry | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Jira Software is particularly effective for managing and assigning work to employees. It's useful for teams of any size, and is especially focused on use in software development environments. However, the entire suite and many of its tools (such as burn-down charts) are less relevant outside of software development projects, so other software might perform better when working on outside domain projects.
Score 7 out of 10
Vetted Review
Verified User
Review Source
I think it's great for tracking bugs, support tickets, and other clearly-defined tasks, especially when the time to complete is short or also very defined. It tends to be less useful as project management tool or for planning, especially for longer-term projects with multiple tasks and a large number of collaborators.
Score 9 out of 10
Vetted Review
Verified User
Review Source
For any starters, the ease of access at a basic level is pretty adaptable. The task's can be easily tracked for IT progress, [and] tagging users is really easy. Sprint planning becomes a piece of cake and adding/removing tasks is really easy too. It rightly replicates the Agile SDLC. The search engine is pretty fast and gives all related Jiras to the searched keyword.
Ben Williams | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Jira is well suited to managing project work and workflows. Keeping tabs on people’s progress and monitoring what part of a project the work is currently on. It’s appropriate for linking work to GIT and keeping a track of this. Less appropriate for technical discussions and deep dives into issues as it’s hard to follow and track this on there. Less appropriate to keep running commentary of work.