Jira Software Reviews

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Score 8.1 out of 100

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Reviews (1-25 of 119)

Sumit Bachani | TrustRadius Reviewer
Score 10 out of 10
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Likelihood to Recommend

1. JIRA is easy for tracking multiple sprints in one go.
2. If tickets have various labels, one can view the tickets using the labels as the filter.
3. Reports are very easy to generate, they also come in form of pie charts, graphs etc.
4. A dashboard view of all the tracks going on gives a beautiful integrated view of the progress made in the current sprint.

Inappropriate - JIRA reports are not easy to reuse in the sense that the graphical reports generated are not downloadable in form of image and using other techniques leads to resolution issues for those report images.
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Saugandh Karan | TrustRadius Reviewer
January 16, 2020

JIRA for Agile is must

Score 7 out of 10
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Likelihood to Recommend

I think it is very much suited for smaller teams who work together as a big team. It helps a lot in also knowing the status of all the teams hence making it easy to prepare or develop [projects] on time. Also if there are any dependencies they are known at the earliest [stage] which actually helps a lot as it does not reduce the velocity of the teams.
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Jyoti Arora | TrustRadius Reviewer
December 10, 2019

Jira Software Review

Score 9 out of 10
Vetted Review
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Likelihood to Recommend

Well suited for Agile projects. It may not be great for traditional projects where you have hundreds of items in flight. It's awesome to track how your team is doing and what work is in progress, done, or scheduled for future or current sprints. Integrated with time submission for each task so you can see how well time is utilized.
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Anonymous | TrustRadius Reviewer
February 17, 2020

A must-have tool!

Score 9 out of 10
Vetted Review
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Likelihood to Recommend

Jira has a very simple and self-explanatory UI. You don't need to train people, even the entry-level ones, on how to use it. Actions like basic issue logging and tracking are very easy. For advanced features you need a bit of practice and learning. At the start of our project, there were a lot of issues and tracking but Jira never disappointed us. It was always very easy and made it simple to log bugs. Even attaching screenshots was very easy. You can just copy-paste the screenshot.
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Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
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Likelihood to Recommend

JIRA helped our team collaborate on an otherwise overwhelming volume of projects, for example (on my workload alone at any given moment) dozens of active conferences, dozens of upcoming hosted events, 20+ active email/social media campaigns, 5-6 case studies in process, and a dozen or more ongoing prospect mapping projects. For anyone juggling that many diverse tasks it'd be a good fit.

For a use case where daily tasks are more straightforward or cyclical, or where the team is smaller and the details and due dates less numerous, it may be overkill.

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Anonymous | TrustRadius Reviewer
November 16, 2019

JIRA is the best!

Score 10 out of 10
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Likelihood to Recommend

It is good for tracking all the bugs, stories, test cases, epic, etc. We can see the status in a common dashboard. Only less than 10 MB size can be upload. Bug life cycle method is good (create, open, resolve, INQA, reopen / closed).
However sometimes when we write test steps in JIRA, it's not quickly updated. It took some time to reflect the written test step.
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Elissa Bernstein | TrustRadius Reviewer
Score 9 out of 10
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Likelihood to Recommend

Despite my frustrations with our team's specific setups, I have to say that JIRA is truly a wonderful project management tool for large teams and companies. If your team is very small, simpler software would probably meet your needs. But JIRA offers so many features, giving you granular control over every element of your board, and integrating seamlessly with Confluence and Salesforce. JIRA has become the hub of our product team.
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Kyle Kochtan | TrustRadius Reviewer
Score 5 out of 10
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Likelihood to Recommend

JIRA is one of those products that does its job neither particularly well or particularly bad. It has its uses but I find that I spend more time in Jira than is necessary to give updates and get reports. The system was built as a bolt on as opposed to a group up and it shows in the fractured UI experience.
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Richard Davies | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
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Likelihood to Recommend

It's a good project management solution for medium to large teams doing software development or other similar projects. It's worked well for our agile-based development methodology, although I think it can be configured for other methodologies too (although we haven't used it that way). It might be overkill for a small team of 1-4 people and you might find a simpler tool more efficient for your needs.
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Harry Miller | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
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Likelihood to Recommend

Jira is a considerably flexible application that allows you to start coordinating and controlling semi-structured processes. It allows you to define different types of incidents or tasks. These can be linked to the same workflow or to different workflows. It allows each user to define their own filters and dashboards, share them or use those defined by other users.
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Tory Trone | TrustRadius Reviewer
August 14, 2019

JIRA works

Score 8 out of 10
Vetted Review
Verified User
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Likelihood to Recommend

JIRA Software is excellent for tracking large individual projects. It is able to break apart these projects into individual tasks. The Kanban board feature lets all users easily see how the entire project and tasks are progressing. The Status system is customizable to your business workflow. You can also assign tasks to even larger Epics, so you can track multiple projects.
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Viktor Mulac | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
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Likelihood to Recommend

A great tool to start quickly with user or client support, notifications are well thought through and configurable, processes can be reconfigured based on needs without excessive costs. JIRA tasks can be linked to Confluence documents, e.g. specific version of SW requirements and a project manager will gain a good overview of how much time was burnt on a recent epic or sprint and what are the related quality KPIs (e.g. the number of reworks, bugs with high or medium priority, etc.).
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Cristian Bodnarasec | TrustRadius Reviewer
Score 10 out of 10
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Likelihood to Recommend

JIRA is best suited for a bug tracking tool. It has everything you need and more. If you find something you need and isn't there, either you go the the marketplace and install a plugin or even develop the customization yourself. APIs are available and the ability to develop plugins and custom scripting to insert in the workflows.
You could use it for project management as well, for task assignment, resources management, deliveries etc. However, you may find other tools that excel at this compared to JIRA.
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Tom Young | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
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Likelihood to Recommend

It's a great tool for working together across departments, between offices and most important together with clients. We can separate projects with different permission schemes. It's great with tickets - tasks or problems. All kind of scenarios within project management.

It might be less appropriate with smaller projects as you need to spend some time setting it up etc. The layout and overview can be overwhelming and you need to consider that if you want to include external clients etc who do not have experience with Jira.
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Bhargav Nanekalva | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
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Likelihood to Recommend

We are creating efficiencies that allow us to deliver more software products to more customers in less time, growing our business while maintaining excellence in our product. JIRA helps us track through a project's active life, and also run reports and searches that allow us to aggregate data to help us continually improve our processes.
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Rafael Ebert | TrustRadius Reviewer
Score 9 out of 10
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Likelihood to Recommend

The system deals predominantly with Agile project management, adopting both a Scrum and a Kanban approach (Scrumban), and captures data and regulatory evidence at every stage of the process. A beneficial hint you will discover along the way is active engagement for your entire team, as JIRA gives everyone the whole picture of the processes they’re involved in, and lets no issue fall through the cracks.
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Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
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Likelihood to Recommend

JIRA is terrific for both large and medium project development work. It is very easy to build to scale based on your company's needs. As noted before, you can setup the configuration to manage Security (i.e. who can delete/create). You can set up auto-notifications that will alert a Dev team that new work is in the pipe.
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Anonymous | TrustRadius Reviewer
Score 8 out of 10
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Verified User
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Likelihood to Recommend

JIRA is well-suited for larger organizations that seek to have a controlled release process for releases. It is recommended for companies that utilize agile development methodologies in conjunction with a continuous release model. Companies only managing singular releases in a calendar year should avoid, as it is set up for multiple epics in a release, as opposed to a singular epic per release.
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Anonymous | TrustRadius Reviewer
Score 10 out of 10
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Verified User
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Likelihood to Recommend

JIRA is great for large projects. We used it for a very large
roll-out of Salesforce when we were starting with nothing. It helped us manage
the scale of the implementation and keep track of resources. The user stories
you can create help to make manageable bite-sized workloads out of larger
multi-people and multi-month tasks.
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Anonymous | TrustRadius Reviewer
August 09, 2019

Jira Review

Score 10 out of 10
Vetted Review
Verified User
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Likelihood to Recommend

I think Jira is very good at accomplishing what it sets out to do. There are definitely some areas that it could improve on, but it is getting better with each update.
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Anonymous | TrustRadius Reviewer
Score 10 out of 10
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Verified User
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Likelihood to Recommend

JIRA is a great match for nearly any software development process. It takes some time to customize everything, but then it's a great tool to keep your project organized. Feedback or bug reports from external users definitely need a way to triage before (this can be done using different JIRA spaces), otherwise, your lists will get cluttered and hard to manage.
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About Jira Software

Jira Software is a software development tool used by agile teams and supports any agile methodology, be it scrum, kanban, or a team's own unique flavor. From agile boards to reports, users can plan, track, and manage agile software development projects from a single tool, helping teams release higher quality software, faster.

And since not every team works the same way, Jira Software allows teams to customize workflows, permissions, and schemes to match the unique needs of each team.

With Jira Software, teams are able to:

  • Track versions, features, and progress at a glance
  • Easily re-prioritize user stories and bugs
  • Estimate stories, adjust sprint scope, check velocity, and re-prioritize issues
  • Estimate, track and report on story points; become more accurate
  • Report on agile metrics to provide real-time, actionable data on team efficiency, quality, and overall performance
  • Integrate with all the tools their dev team is already using, from the rest of the Atlassian suite (Bitbucket, Bamboo, Fisheye, and Crucible) to other popular developer tools on-premise or cloud (e.g., GitHub and Jenkins).
  • Provide greater flexibility to curate which teams have access to which information with sprint and project-level permissions
  • Flexibly tailor Jira tasks and their workflows to a specific team's use case
  • Extend Jira with over 1,800 apps from the Atlassian Marketplace to fit any capability not provided by default

Jira Software Integrations

Jira Software Competitors

Pricing

  • Has featureFree Trial Available?Yes
  • Has featureFree or Freemium Version Available?Yes
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?No

Jira Software Technical Details

Deployment Types:On-premise, SaaS
Operating Systems: Windows, Mac
Mobile Application:Apple iOS, Android