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How defect management gets seamless with Jira
July 05, 2021

How defect management gets seamless with Jira

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Jira Software

Jira Software is used by the managed services team. Managed services team uses Jira to report, track and manage defects.
This is used as an issue tracking tool at different stages of project lifecycle like development, migrations and post go-live support. There have been several enhancements for the tool for the last 3-4 years with respect to project management.
  • Issues tracking.
  • Defect management.
  • Reporting dashboard for defect management.
  • Project management.
  • Reporting dashboard.
  • Quick filters.
  • Defect tracking.
  • Issues reporting and project management.
  • Reporting dashboard.
  • Single place to handle all defects.
  • Less overhead of maintaining defects in Excel sheets.
  • Less overhead of maintaining.
We have used a couple of internal tools but Jira is way better in every way of assigning the defects, managing it, having updates with time stamps. Being able to track all updates in a single place is very helpful.

Do you think Jira Software delivers good value for the price?

Yes

Are you happy with Jira Software's feature set?

Yes

Did Jira Software live up to sales and marketing promises?

Yes

Did implementation of Jira Software go as expected?

Yes

Would you buy Jira Software again?

Yes

IBM Resilient Security Orchestration, Automation and Response (SOAR), Smartsheet, VMware Horizon (formerly VMware View)
Scenarios where Jira software is well suited - report, track and manage defects at different stages of project lifecycle like development, migrations and post go-live support.
Scenarios where Jira software is less appropriate - If project management calls for managing the project, project requirements and defect tracking in a single place. Also in scenarios where project requirements are mapped to project timelines.