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An EPP and EDR that meets a very reasonable price.
Updated January 19, 2024

An EPP and EDR that meets a very reasonable price.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Endpoint Security Cloud

Overall Satisfaction with Kaspersky Endpoint Security Cloud

We use it as an antivirus and as an EDR to detect new risks that appear; it can detect ransomware, polymorphic malware, and some social engineering attacks. It is also capable of detecting compromised accounts. Additionally, we have it connected to our SIEM to obtain reports of viruses, malware, ransomware, and unauthorized access attempts.
  • Antivirus
  • Equipment and infrastructure protection system.
  • A single console for everything.
  • Improve installation on Mac OS.
  • Sometimes the web console is slow.
  • Does not have an agent for Linux.
  • Reduction of viruses on computers.
  • Ransomware reduction.
  • Easier management with the centralized console.
It slows down Windows computers; users complain that their computers run significantly slower. You have to parameterize very well what you want to check so as not to leave the equipment stopped due to slow scans and checks. Once the checks are refined (file size, network drives, etc.), the performance of the equipment is improved somewhat.
Kaspersky Endpoint Security Cloud is always available since it is implemented in a distributed way; the agents are on the computers, and then it has a central console to monitor all the computers that have the agent. Provides a lot of information quickly (updated computers, computers with threats, computers that have not connected to the server for a long time)
We were analyzing the characteristics and prices of the other software and the one that best suited our needs was this one. The final reason that made us decide on this product was that it is registered in the CCN-CERT ICT Security Guide as a High level in the ENS.

Do you think Kaspersky Endpoint Security Cloud delivers good value for the price?

Yes

Are you happy with Kaspersky Endpoint Security Cloud's feature set?

Yes

Did Kaspersky Endpoint Security Cloud live up to sales and marketing promises?

Yes

Did implementation of Kaspersky Endpoint Security Cloud go as expected?

Yes

Would you buy Kaspersky Endpoint Security Cloud again?

Yes

We use it as an antivirus, and as an EDR to detect new risks that appear, it can detect ransomware, polymorphic malware, and some social engineering attacks. It is also capable of detecting compromised accounts. As something unfavorable, its EDR capabilities are not completely complete, and it does not have an agent for Linux servers.

Kaspersky Endpoint Security Cloud Feature Ratings

Endpoint Security
9.0
Anti-Exploit Technology
8
Endpoint Detection and Response (EDR)
7
Centralized Management
10
Hybrid Deployment Support
10
Infection Remediation
10
Vulnerability Management
8
Malware Detection
10

Using Kaspersky Endpoint Security Cloud

200 - We use Kaspersky Endpoint Security as an antivirus and to control threats on user and server computers.In this way we avoid and control the possibility of having viruses in the company's computer park and identify possible threats that arrive by email or Internet browsing.This way we avoid the loss of information and reduce the time of unavailability of the services controlled by this antivirus.
3 - We currently have 3 system administrators supervising the Kaspersky Endpoint Security Cloud console, in this way we try to cover the team's vacations and illnesses.Likewise, one of these technicians is dedicated to keeping the console updated, another to keeping the clients updated and another to review the computers with alerts or that have problems connecting to the console or updating the client, the tasks are rotated. among the technicians so that everyone knows how to do everything.
  • Ransomware detection
  • Virus detection
  • Detection of abnormal behavior on computers and servers
  • Detection of abnormal behavior on computers and servers
  • To add new computers and servers
We have been using Kaspersky Endpoint Security products for several years and the jump to the console cloud has been very comfortable for us since we do not have to dedicate a server to the Kaspersky Endpoint Security console but rather the console is in the cloud so that we save the server and its financial amount, electrical expense, cost of its housing in the CPD.

Evaluating Kaspersky Endpoint Security Cloud and Competitors

Yes - Kaspersky Endpoint Security Cloud replaced Sophos Intercept X Endpoint EDR software.The change in commercial product is due to the fact that Kaspersky Endpoint Security Cloud is certified in the National Security Scheme at High Level and the Sophos Intercept X Endpoint was certified in the National Security Scheme as a Medium Level.
  • Cloud Solutions
  • Ease of Use
  • Other
Kaspersky Endpoint Security Cloud is certified in the National High Level Security Scheme. Another advantage that this software presents is that the console is located in the cloud, so it is always updated since it is maintained by Kaspersky and avoids having a local server dedicated to the console with the consequent savings in economic costs.
Our selection process is very simple, we are looking for a product that is certified in the National Security Scheme with High Level and that has a console with a short learning curve and that provides activity reports of the computers on which the antivirus clients are installed and that is a reliable product.

Kaspersky Endpoint Security Cloud Implementation

The implementation of this product is easy, the console is mounted and from it the client is distributed to the rest of the computers. In this way, the Kaspersky Endpoint Security client is installed on all the computers in the company's IT park and its servers.The installation of clients requires that they have visibility with the console that is in the cloud.
  • Implemented in-house
Yes - The phases we followed in the implementation were:
* connect to the Kaspersky Endpoint Security cloud console and familiarize ourselves with its interface
* Provide visibility to the cloud console with the IT equipment on our network.
* install Kaspersky Endpoint Security Cloud clients on computers and connect them to the cloud console
* From the console review the clients and update the clients and their virus definition to the latest version.
Not sure - From the Kaspersky Endpoint Security Cloud web console we can have an inventory of the computers that have the client installed, check that it has the latest version of the client and antivirus definitions, and have all the information about detected viruses and prevented threats centralized.With this we increase the security of our equipment.
  • Access the cloud web console.
  • Identify the ports that must be opened in the firewall to have visibility between the cloud web console and the servers.
  • Connect Kaspersky Endpoint Security clients to the console.

Kaspersky Endpoint Security Cloud Training

  • Online Training
  • In-Person Training
  • No Training
The Kaspersky Endpoint Security Cloud online training was very complete and access to the console and the main administration tasks were explained to us.Also how to view security events, customer inventories and reports.In addition, Kaspersky provides a large number of manuals, web help, and videos to refresh your knowledge in the future.
The Kaspersky Endpoint Security Cloud online training was very complete and access to the console and the main administration tasks were explained to us.Also how to view security events, customer inventories and reports.In addition, Kaspersky provides a large number of manuals, web help, and videos to refresh your knowledge in the future.
The Kaspersky Endpoint Security Cloud online training was very complete and access to the console and the main administration tasks were explained to us.Also how to view security events, customer inventories and reports.In addition, Kaspersky provides a large number of manuals, web help, and videos to refresh your knowledge in the future.

Configuring Kaspersky Endpoint Security Cloud

The Kaspersky Endpoint Security Cloud online training was very complete and access to the console and the main administration tasks were explained to us.Also how to view security events, customer inventories and reports.In addition, Kaspersky provides a large number of manuals, web help, and videos to refresh your knowledge in the future.
We do not have specific recommendations or "best practices" for configuring Kaspersky Endpoint Security Cloud, we have followed the instructions provided by Kaspersky on its website and in the product manuals.We have also followed the internal guidelines that we have set on security issues.Although the best recommendation is to follow common sense.
No - we have not done any customization to the interface
No - we have not done any custom code
We have not made any additional configuration or customization, we have only reviewed the virus definition update times on the clients, the file quarantine time and the email notifications.We have done this to keep the configurations homogeneous in terms of security.Although the best configuration is to follow common sense.

Kaspersky Endpoint Security Cloud Support

We only had to send a query to Kaspersky Endpoint Security Cloud support. We had a problem accessing the cloud console and we opened a case with them. They assisted us quickly and gave us precise and concise instructions to access the Kaspersky Endpoint Security cloud console.After completing the steps indicated we were able to access the console
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
We contracted the "Standard Support" plan from Kaspersky Endpoint Security Cloud Premium support to be able to have the opportunity to open incidents. We hired "Standard Support" because having attention during standard office hours was enough.This way, if we have problems with the software, we can open incidents with Kaspersky support for a solution.
We have not had any large or "rare" incidents with the Kaspersky Endpoint Security Cloud product. We have had minor incidents that the Kaspersky Lab team resolved quickly and without any complications, as we reported them to them using their ticketing tool. Once they provided us with the corresponding instructions, the small problem we had was resolved.

Using Kaspersky Endpoint Security Cloud

Kaspersky Endpoint Security Cloud is an easy-to-use antivirus product, it has a cloud console that has a simple interface that is easy to navigate and its functions are well organized.The Kaspersky Endpoint Security Cloud interface has a clear and easy-to-understand dashboard, providing easy-to-interpret views. From this interface you can manage security policies intuitively, so the learning curve is very small.
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Access to the cloud web console from anywhere.
  • Centralized view of all events and threats from the cloud console
  • A lot of information is provided about the product and numerous training videos to properly handle the product.
  • Know the different types of devices in Kaspersky Endpoint Security Cloud and the different policies that can be applied depending on the type of device selected.
  • Using the “root cause analysis” feature is a bit complex and requires some security experience.
  • To correctly use Endpoint Detection and Response (EDR) it is necessary to have some experience.

Kaspersky Endpoint Security Cloud Reliability

Kaspersky Endpoint Security Cloud is a distributed product, you connect to the console and the client is installed on the computers and servers and the only configuration it needs is the console address. Then they connect and the console downloads the virus definitions and defined policies.There are no client limitations, you can even have multiple consoles if you want to have "separate" clients.

Integrating Kaspersky Endpoint Security Cloud

We have not integrated Kaspersky Endpoint Security Cloud with any products.

Relationship with Kaspersky Lab

It has been very easy to work with the supplier during the sales process of the Kaspersky Endpoint Security Cloud product, they have been very collaborative at all times and advising us what best suited our needs.Even in some meetings, the supplier was accompanied by the manufacturer, in this case Kaspersky, to resolve more technical doubts that the supplier's salesperson did not know how to answer.
It has been very easy to work with the supplier after the sales process of the Kaspersky Endpoint Security Cloud product, he has been at all times monitoring how we were doing with the product and advising us on the most correct way to carry out certain tasks that we had doubts.On some occasions, the supplier even escalated some of our doubts to the manufacturer, in this case Kaspersky, so that the operation was as correct and optimal as possible.
The main terms I negotiated with the vendor about the Kaspersky Endpoint Security Cloud product were the number of licenses we needed and the annual price. We also negotiated that it would be possible to increase licenses during the contract period and that all licenses, initial licenses and licenses that were extended, would end at the same time.
The manufacturer Kaspersky was very flexible with the terms of the contract for the Kaspersky Endpoint Security Cloud product since it has prices by number of licenses, offering discounts for the volume of licenses to be contracted as well as for the duration of the contract. They show a very empathetic attitude with the client, trying to adapt to what the client needs.
My advice, whether for this supplier or manufacturer, is to be as honest as possible to avoid confusion or misunderstandings and to use common sense in negotiations with the supplier.If your needs are clearly and concisely communicated to the provider, they will be able to prepare a plan appropriate to your needs.

Upgrading Kaspersky Endpoint Security Cloud

Yes - The Kaspersky Endpoint Security Cloud product update went smoothly with no downtime. We also did not have any impact or incidence on the service.We carried out a distributed update plan and we updated the computers from the cloud console in a staggered manner, until the update was completed on all the computers we did not perform the update on the next group of computers.
  • Fix minor product bugs
  • Update reports
  • Update on virus definition
  • Fix minor product bugs
  • Update reports
  • Update on virus definition