Item: Kaspersky Endpoint Security Cloud
Rating: 10
Author: Salvador Martinez Jr

Use Cases and Deployment Scope

KES Cloud Plus for my company and with my clients is used protect each of their computer assets (considering Personal Computers and Servers) both in Mac and Windows. - Firewall is used mainly to protect any attacks from the internet being an extra layer of security aside of the hardware installed on the IT site. - PC Hardware control connection input/output of data has been a great selling point and help a lot to clients in order to be safer on who needs to have this type of access which in the pas there were none. - Automated Scans and updates are also a great tool being used on a daily basis. - Patch Management has also been a great tool within the KES Cloud Plus since gives the feeling of a MRM of an overall functionality which others do not have. - Office 365 connection is one of the greatest controls and also gives another layer of security since this works with the full pack of Office 365m considering eMails, OneDrive and SharePoint services which gives a peace of mind on my operation and my clients as well. - I have had not had a bad experience with KES, I've been using it since it started as a antivirus.

Pros and Cons

Excellent Customer Service - Every time I need something from my main contact at Kaspersky I will get the fastest support within a day or two max, depending on the hour I call.
Excellent Performance - KES has been I can say a ghost on my company and my clients because of it's performance, since is light weight when processing and protecting.
Excellent Administration of Cloud Console - It's easy to navigate thru the KES Cloud Console having a quick help that orientates for any easy doubt to clear out, if needed to escalate I can always setup a Ticket and get a fast response.

Notifications - These are sometimes difficult to find anyhow when contacting my Kaspersky contact he will get the answer fast enough.

Return on Investment

KES Cloud is the next step on security, where clients did not believe on Cloud solutions, now with this approach of not having servers onsite they are Hapy with the solution, less asset management and updates of hardware is one of the best. At least per Year Min a 6-10K up to 20-30K per year saving with KES Cloud.
Cloud Console has been a great change due to de easiness to manage it ad reporting as well.

Performance

Performance on console online works great, there had been some small latencies for a couple of minutes once every 3 or 6 months but the service is always running unless there's a scheduled maintenance for upgrades. Heart Beat (communication) between cloud and End-users is fair within a 15 min standard time review (which can be changed), it's not as fast as on-premises but considering the technology it's just what's needed, as long as is properly configured. Programs connected to KES Cloud have not been slowed for collaborating.

Reliability and Availability

KES Cloud Console is always available unless there's a scheduled maintenance notification.

Alternatives Considered

Norton Small Business, McAfee DLP Endpoint and Bitdefender Managed Detection and Response (MDR)

I like KES Cloud because of the cost, and light weight for me and my clients, because they don't even know they have it installed and they are protected.

Key Insights

Do you think Kaspersky Endpoint Security Cloud delivers good value for the price?

Yes

Are you happy with Kaspersky Endpoint Security Cloud's feature set?

Yes

Did Kaspersky Endpoint Security Cloud live up to sales and marketing promises?

Yes

Did implementation of Kaspersky Endpoint Security Cloud go as expected?

Yes

Would you buy Kaspersky Endpoint Security Cloud again?

Yes

Other Software Used

McAfee DLP Endpoint, Norton Small Business

Likelihood to Recommend

For me KES Cloud is well suited for any company, small or large since it has a proper solution for anyone. As it's named Endpoint, it is because of the tools it has to solve each one of everything that can arise, from a simple virus to a full hack attack, helping on each one of the configurable options within the console for each company and also added to this to a personalized Security profiles by level of management, this because not all of the users need access to certain sites, data, networks, even applications when using standard PC image (as an example). All this is great although for IT can be work but it makes a better control by user level experience and guidelines that each department needs to have.

KES Cloud - Best security tool, for the cost, performance and administration.

Software Version

Overall Satisfaction with Kaspersky Endpoint Security Cloud