Powerful and cost-effective load balancer
November 12, 2021
Powerful and cost-effective load balancer
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Kemp LoadMaster
Initially we purchased the Loadmaster to support the needs of the marketing website (performance and stability issues). But now it supports the whole organization to properly route requests to different systems for different groups of people. Loadmaster was instrumental in launching of the latest website iteration supporting the partial roll out alongside the mix of multiple systems. Content switching and header modification rules helped us overcome various challenges that we encountered. Powerful API lets us easily integration Loadmaster into our continuous delivery pipeline.
- Performance
- Powerful API
- Variety of options
- UI needs a refreshed modern look and feel
- Cost is reasonable, and it paid for itself already
- Learning curve can be a bit steep, but extensive documentation and support helped a lot
We recently had some experience with AWS Application Load Balancer, and I cay for sure it's not match for Kemp Loadmaster. Rules options are limited; configuration options are not really flexible; and learning curve is much steeper.
Do you think Kemp LoadMaster delivers good value for the price?
Yes
Are you happy with Kemp LoadMaster's feature set?
Yes
Did Kemp LoadMaster live up to sales and marketing promises?
Yes
Did implementation of Kemp LoadMaster go as expected?
Yes
Would you buy Kemp LoadMaster again?
Yes
Kemp LoadMaster Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
We didn't know purchase the premium support but we are paying for the maintenance agreement so we can be always using the latest features.
Yes - I've submitted it only once. It was one of those edge cases that was hard to reproduce, but once they received all required information the final fix was available within 1 month. However, work around provided the same day that required turning off some features that were not a deal breaker for us.