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CallidusCloud LeadRocket Review: "LeadFormix is not for me"
https://www.trustradius.com/marketing-automationCallidusCloud LeadRocketUnspecified5.117101
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Updated November 14, 2013

CallidusCloud LeadRocket Review: "LeadFormix is not for me"

Score 1 out of 101
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Overall Satisfaction

  • The daily visitors report is better than most.
  • SEO function is helpful.
  • Keyword ranking can be OK.
  • Fix templates to be more user friendly - most templates in these solutions can easily be changed, but these are hard coded and use image files instead of background colors. This applies to both email and landing page templates. I've used basic solutions like Vertical Response and iContact, and more automated solutions like Manticore, and have yet to have as much difficulty as I had with the LeadFormix templates. Also incredibly difficult to use on a Mac.
  • Support is in India and takes several days to respond. For instance, I had a 15k e-blast go out where the email opt out wasn't properly working. It was supposed to go out in batches since we knew LeadFormix always had issues and instead went out all at once, despite support assuring it had been cancelled.
  • It's fairly expensive in the face of other more robust solutions - their workflow is prehistoric in set up.
  • Better mining for the business development team through seeing the daily reports.
  • Capability to do large eblasts.
  • Somewhat easy to use so that sales can do some things on their own.
Too expensive and limited in function compared to other solutions - bulky templates, terrible support.
It takes way too much time to set up simple blasts. Workflow is very confusing.