Lifesize cloud rocks
Updated January 16, 2018

Lifesize cloud rocks

Miguel De La Garza Rodriguez | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Lifesize Video Conferencing

The implementation process is very quick and easy, as all it requires is setting up a cloud account and adding users to it. Then, the icons give an ID code that needs to be synced to the cloud account, and that's it. For the mobile users, all they need to have is their user/password and they're all set to go.
We use Lifesize across the whole organization, in particular we use the Icon 400 and 600 versions. They are installed in meeting rooms in all of our branch offices, and we also have a couple of them at our HQ office. We also use 3 Windows/Mac clients to connect to meetings. All of them work like a charm and have excellent video/sound quality as long you have steady internet access. They don't require too much bandwidth, just a steady connection.

We've been using Icons for 3 years now, and we are very happy with them.
  • An easy way to start meetings with a click of a button.
  • A second generation phone that is paired with the Icons is the way to go. They deliver excellent sound quality and also improved utilization with the touchscreen controls.
  • Lifesize Cloud is the perfect solution to deploy multi-time systems across the world.
  • Add more utilities for the account admins.
  • Improve the web browser clients.
  • Improve the Lifesize Cloud renewal process. It would be very good to have a web portal where we can view/renew existing cloud contracts.
  • It reduced our meeting travel costs by 70%
  • Individuals can use their time to do useful things besides driving from one point to another to assist a meeting
  • Users who have a personal codec and or have the softphone installed have no need to move from their desk to attend a meeting
Lifesize Video Conferencing helps people to join and meet without having to fly or drive many hours to a specific office. You can save time and money by using video conferencing systems.

Also, it is suitable for any company department that has to meet with someone inside or outside the organization. For these, they can download the PC/Mac client and log in as guests so they can reach your system.

Lifesize Video Conferencing Feature Ratings

High quality audio
10
High quality video
9
Low bandwidth requirements
8
Desktop sharing
9
Calendar integration
9
Meeting initiation
10
Record meetings / events
9
Slideshows
9
Participant roles & permissions
7

Using Lifesize Video Conferencing

2 - Basic knowledge is needed, as the solution is very user friendly. Also, it is almost maintenance free as the devices auto update. Sometimes there is auto reboot, so they are self maintained devices. We have had these working since 2014 and we continue to add more devices to our network once in a while.
  • Live meetings
  • Training sessions
  • Coordination between branch offices
  • Q/A sessions when new projects or solutions are going to be deployed
  • Keep training individuals
  • Continue to add more devices to our network so we keep everybody close with a touch of a button
  • Communicate with other organizations that use the same type of technology
Lifesize Cloud service works really great. We had no problems with the service uptime, the phones sync great, and no user attention is required. The softphone version for mobile clients and laptops works very well, and you don't lose any function at all when interacting between a codec and a mobile client.
  • Live training to deploy new software or processes
  • Q/A sessions from internal organization news and changes
  • Instead of making phone calls, we now do video calls to talk to each other
50 - Administration, operation, and commercial functions use it. Basically any individual from the organization can use and manage video calls to fulfill their needs for communication. The administration team uses Lifesize for meetings about financials, the operation team communicates with branch plants to assist and resolve machinery/equipment issues, and the commercial team uses it to have phone meetings. Now, they have video meetings to plan the commercial strategy to follow.

Using Lifesize Video Conferencing

We have more than 7 codecs installed on our branch offices and we communicate very often using Lifesize video calls. Users also have their mobile app and they connect to the video calls flawlessly. This is a very useful piece of software and the Lifesize cloud subscription gives you access to the full service capabilities.
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Feel confident using
Familiar
Cumbersome
  • Once it is configured and attached to the cloud service, you can make a call with a touch of a button.
  • It has crystal clear video calls & supreme audio.
  • Basically, it has no difficult functions. All you need is to get it configured in your LAN and have access to the internet.
Yes - It works like a charm and has the same usability as the device codecs. Basically, they have the same functions and are very easy to use, just open your mobile app. It doesn't matter if you're IOS or Android because both work perfectly and are being updated very frequently. I have used it in my phone and tablet. They even have a Windows app for your laptop or desktop computer.