Didn't Realize How Disappointed I Was Until I Answered These Specific Questions
May 28, 2021

Didn't Realize How Disappointed I Was Until I Answered These Specific Questions

Ian Campbell | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User

Overall Satisfaction with LinkedIn Sales Navigator

We were using Sales Navigator as a sales intelligence tool to support our sales efforts. It was only being used by the two people involved in selling. We were hoping that it would assist us in getting hyper-focused on lead selection and targeting.
  • Filtering LinkedIn connections.
  • Enabling communication through LinkedIn.
  • LinkedIn is still user generated information so it's not always accurate.
  • Their filters aren't always accurate (ex. the size of the department filter includes too broad a selection of job titles that they group together).
  • It's way too expensive.
  • We wasted a bunch of time trying to create solid target lists but ended up with a bunch of "targets" that didn't apply to us.
I stuck with LeadFuze. I got rid of Sales Navigator. There is more strength behind LeadFuze because you can require that leads have company emails instead of whatever they provide to LinkedIn.The only thing that LinkedIn does better provides you with connection points that are currently in your network that you can reference for introductions. But they provide that in the free version.

Do you think LinkedIn Sales Navigator delivers good value for the price?

No

Are you happy with LinkedIn Sales Navigator's feature set?

No

Did LinkedIn Sales Navigator live up to sales and marketing promises?

No

Did implementation of LinkedIn Sales Navigator go as expected?

No

Would you buy LinkedIn Sales Navigator again?

No

I was hoping to find a solid use for Sales Navigator, specifically with their filters. Unfortunately, they didn't give me enough valid intel to make it worth it. If you're using it to further your reach on LinkedIn and be able to send InMail to groups of people, then it could be worth it, but I can't think of many other uses based on what I saw.

LinkedIn Sales Navigator Feature Ratings

Advanced search
8
Identification of new leads
7
List quality
3
List upload/download
Not Rated
Ideal customer targeting
2
Load time/data access
5
Contact information
3
Company information
8
Industry information
Not Rated
Lead qualification process
2
Smart lists and recommendations
8
Salesforce integration
Not Rated
Company/business profiles
8
Data hygiene
3
Automatic data refresh
8
Filters and segmentation
10