Implementation was difficult, and we are still having constant issues wit the ADP connector. But our new rep, Hillary Suriel has been the most helpful partner we have had at Litmos yet.

I think there could be an easier way to see what is assigned to the employees by HR or their manager, vs what courses they have explored and just "assigned" themselves by clicking on it.

The implementation was awful. There were issues almost daily, lots of going back and forth between our Mentor and Support tickets. It was painful and we kept getting a lot of "wow we've never had this happen before" and people throwing their hands in the air as if nothing could be done. They ended up involving the new leader of customer service to help push each department we were working with to get this up and running. That helped somewhat.

LItmos is well suited for smaller companies (under 1k employees), and allows us to choose packages based on our employee count.

It has been a struggle every step of the way to get our system up and running, and we are often having to do manual input and tracking because the ADP connector has had issues from the beginning. Putting in Litmos support tickets has not been particularly helpful in this area.