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Really good software and helpful support
December 18, 2020

Really good software and helpful support

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with LogicMonitor

[LogicMonitor] is being used by the IT department to monitor for outages across the companies IT solutions. The software monitors telephone, internet, etc to ensure that all of our business segments are operating properly. This addresses the problem of business outages.
  • Business outage reporting
  • Monitoring IT services
  • Price
  • Lots of emails
  • Keep stores operational
  • Report outages
Good customer service when needed
100+ devices
LogicMonitor is critical for our retail business to ensure that none of our stores have gone offline and to report any of those outages in a timely manner.