Let's visualize it! Quick and easy to use web-based tool for drawings, charts, and diagrams.
January 26, 2022

Let's visualize it! Quick and easy to use web-based tool for drawings, charts, and diagrams.

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Lucidchart

Lucidchart is easy to use indeed, threshold of entry is really low. Interface is standard and very common, similar to popular text editors or graphics editors. Predefined shapes and templates help started right away. The interface is clean and non-distractive, helps to focus on task.
Lucidchart is widely used in the organisation, especially in Engineering department where quick and effective diagramming is needed on daily basis, especially for visualising processes and tech solutions.
  • Easy to use, cheap buy-in to take the advantage
  • Easy to share and collaborate at the same time
  • Offers lot of integration possibilities
  • Managing changes and revision history could be better
  • Visual interface customisation is limited
  • Time saved on building prototypes
  • Improved collaboration of tech team members
  • Improved transparency of decision making process
  • Time saved on building prototypes
We use Atlassian, Google, and Slack integration. It works as expected - helps in handy and quick use. Having notifications on updates, easy way to share, embed and update diagrams with the development team
Actually I can't answer as I don't needed support. However I was offered with free webinars, training sessions etc. I overlooked Learning Campus and Help Center and it seems all needed is in place.

Do you think Lucid Visual Collaboration Suite delivers good value for the price?


Are you happy with Lucid Visual Collaboration Suite's feature set?


Did Lucid Visual Collaboration Suite live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Lucid Visual Collaboration Suite go as expected?

I wasn't involved with the implementation phase

Would you buy Lucid Visual Collaboration Suite again?


I wasn't engaged in decision making process of choosing diagramming tool. However from what I know main reasons were:
  • eays to access and use
  • fully cross-platform web-based solution
  • lot of integration options
  • price/value ratio
  • collaboration features
  • export options
Lucidchart does well for need of quick diagrams and visualising thinking process during tech conversations, brainstorming sessions or prototyping activities. It's less appropriate for workshops where more interactions and collaboration activities are needed - for them Lucidspark does better.Sharing content with others colleagues and embedding live diagrams to produced documentation are also well served scenarios.