1. Home
  2. Visual Collaboration Software
  3. Lucid Visual Collaboration Suite Reviews
  4. User Review of Lucid Visual Collaboration Suite
A lucid review of an awesomely useful tool
July 10, 2023

A lucid review of an awesomely useful tool

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Lucidchart

I started using it with no prior experience in any similar product (besides Powerpoint I guess), and still found it very intuitive and easy to use.
Discovering deeper capabilities also felt natural and involved no head-scratchin what-so-ever.
For this reason I did not search for tutorials at all, so I can't comment on existing learning material.
I work in a group responsible for CI/CD of the organization. We often have to write Technical Design documents in preparation for new features. I use Lucidchart to draw design diagrams and flow charts and embed them in my design documents.
I also used it to chart a big portion of our CI/CD ecosystem, which contains tens of services communicating with each other by RPC and message queues. This mapping was a life saver to make sense of current and legacy flows, and I come back to tis diagram often to understand or remember how services talk to each other.
  • Creation of diagrams and charts is easy, intuitive and rich with editing and customization options
  • Collaboration with team members is a breeze and is a powerful ability
  • Integration with google docs works well and saves the need of exporting and importing manually on every change
  • There is no native application, only SaaS
  • Enhancing documentation with powerful diagram capabilities
  • Increased collaboration by allowing shared work on documents
  • Learning curve - is not huge but still exists
Having the ability to inline a diagram into a Google doc is a life saver, as our product/design docs are in Googles' ecosystem.
If the integration didn't exist, I'm pretty sure I would have searched for alternative solutions, as creating and editing diagrams is a major workflow for such documents.

Do you think Lucid Visual Collaboration Suite delivers good value for the price?

Yes

Are you happy with Lucid Visual Collaboration Suite's feature set?

Yes

Did Lucid Visual Collaboration Suite live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Lucid Visual Collaboration Suite go as expected?

Yes

Would you buy Lucid Visual Collaboration Suite again?

Yes

I actually did not try any other similar services, beside Excalidraw and the build-in capabilities of Googe Docs.
But needless to say, they are much more basic and cannot really be compared to Lucidchart
Lucidchart is best when the entire team is onboarded and can collaborate in a familiar, efficient, and agile way.
There is a history of modifications by users, and the ability to comment on components of the chart, similar to Google Docs.
Also, having all diagrams "in the cloud" is very convenient and enhances the collaborative easiness of the tool.

But even when the rest of the team does not use it, Lucidchart is still a good solution for individual productiveness, which is how I started out my work with it.