Marketo Usser
September 01, 2015

Marketo Usser

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Spark

Modules Used

  • Marketo Lead Management
  • Marketo Sales Insight

Overall Satisfaction with Marketo

Marketo is currently being used as a bridge between our sales and marketing teams. Historically, these two entitites have operated in paralell and our goal for this year was to bring these two specialities to work in tandem. We also use a lot of their website traffic monitoring to help conduct competitor analysis and understand our online audience.

Pros

  • Website monitoring and tracking
  • Email and web reporting on a number of metircs
  • Design capabilities are very customizable
  • It is also extremely user friendly and you don't need a technical background

Cons

  • I wish they would offer discounts of some sort for different application integrations (ie. Marketo to cVent or Salesforce)
  • I wish their event registration process was more indepth, for instance the capability to register for hotel rooms
  • I wish either my account rep or engineer were closer or at least in my time zone
  • Increased capabilities in terms of our emarketing efforts
  • Much more detailed reporting, highlighting the not only the what but also the who
  • Lead indification
I selected Marketo because it was the only tool that could help identify the anonymous viewers that were on our website. I was also very interested in the ease of their design studio because now I no longer need to bug my design team, and have the ability to turn around content and landing pages myself.
Marketo is well suited for those with an established marketing plan. I don't think organizations who are just getting into Marketo would be ready for all of their functionality.

Adobe Marketo Engage Feature Ratings

WYSIWYG email editor
7
Dynamic content
9
Ability to test dynamic content
10
Landing pages
9
A/B testing
10
Email deliverability reporting
8
List management
8
Triggered drip sequences
9
Lead nurturing automation
9
Lead scoring and grading
9
Data quality management
8
Automated sales alerts and tasks
9
Calendaring
Not Rated
Event/webinar marketing
Not Rated
Dashboards
10
Standard reports
9
Custom reports
10
API
10
Role-based workflow & approvals
9
Customizability
9
Integration with Salesforce.com
7

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