A Marketing Technology Dream
April 24, 2015

A Marketing Technology Dream

Justin Gonzalez | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Standard

Modules Used

  • Marketo Lead Management
  • Marketo Sales Insight

Overall Satisfaction with Marketo Marketing Automation

We initially launched Marketo to get more insight into lead activity across our website, and for email nurture programs. Since launching, we've expanded our use across the organization to include other departments like Customer Experience and Sales. At DoubleDutch we direct all of our online advertising spend to Marketo built landing pages; run about 30 webinars annually using Marketo integrations; pass insights off to sales, and route leads by territory and market segment. Our primary business problem has historically been demonstrating marketing's impact on the business. Using the Salesforce integration, we are able to demonstrate success by campaign/program/channel to show leadership that our investment was worth it.
  • Lead scoring and prioritization
  • Analytics at the email, landing page, and program level
  • Lead management
  • Speed of the platform
  • Onboarding - it's a lot to learn, but once you get it, it's easy
  • Response times for support issues
  • Faster response times between demo request and sales follow-up.
  • Increased ability to create and launch landing pages/email campaigns using templates.
  • Increased sales ready leads.
  • Act-On,Pardot Marketing Automation,MailChimp,Eloqua,Exact Target
We previously used MailChimp but needed more advanced list segmentation and email nurture tracks based on behaviors. Which is when we decided to evaluate marketing automation software. In the process we evaluated Act-On, Pardot, Eloqua, and Exact Target to ultimately choose Marketo. The platform was leaps and bounds ahead of similar competitors, and in the right price range for our organization. We didn't even get passed initial calls with Eloqua because the rep decided it was not a right fit for our organization.
We will more than likely continue using Marketo because we are so ingrained in the platform. It has easily become a necessary piece of the marketing technology stack that we simply could not live without.
I think it really depends on the organization's pain point. Do you need the ability to create segmented nurture tracks by audience? Then absolutely go with Marketo. Do you need visibility into performance by channel? Then absolutely go with Marketo. Are you trying to prove campaign ROI? Then absolutely go with Marketo. Are you just looking for an email marketing tool? There are probably cheaper options out there...

Adobe Marketo Engage Feature Ratings

WYSIWYG email editor
9
Dynamic content
8
Ability to test dynamic content
10
Landing pages
9
A/B testing
10
Mobile optimization
6
Email deliverability reporting
9
List management
10
Lead nurturing automation
10
Lead scoring and grading
10
Data quality management
8
Automated sales alerts and tasks
10
Event/webinar marketing
10
Dashboards
8
Standard reports
8
Custom reports
8
Role-based workflow & approvals
9
Customizability
10
Integration with Salesforce.com
10