Marsview Helps Us Get A Beautiful View on How to Be A Better Company!
December 06, 2022
Marsview Helps Us Get A Beautiful View on How to Be A Better Company!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Marsview
Call transcription is a million times better than we ever had it because of Marsview. A lot of my company is based on how we communicate effectively, and I make it a point for my workers and my partners to speak clearly and effectively. This software has showed me that we are doing a great job. The tone analyzer helps us with how to handle the next part of the conversation in order to be more effective at what we do.
- Tone analyzer
- Call transcription
- Content moderation
- Simpler interface
- Transcription not quite 100 percent
- Slow to load (but might just be our systems)
- Call transcription
- Tone analyzing
- Speaker ID
- Allows us to tailor interactions with clients better
- Debrief our team on how we can do better from reviewing our transcripts
- Made my team receptive to critiques by showing them data that tells us how to be better at what we do.
I think it holds its own and then some. I believe Marsview picks their lane and really is effective at doing the things we want the software to do. Call transcription is important to me, and I feel that they are the best by far at what they do, and it is not even close. I picked Marsview for cost purposes, but by no means do I feel the quality is lost. It is great.
Do you think Marsview delivers good value for the price?
Yes
Are you happy with Marsview's feature set?
Yes
Did Marsview live up to sales and marketing promises?
Yes
Did implementation of Marsview go as expected?
Yes
Would you buy Marsview again?
Yes