MemberClicks is Great for Associations
Updated June 23, 2018
MemberClicks is Great for Associations
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with MemberClicks
ANHC Pro uses Memberclicks to manage membership and run our website.
- MemberClicks does an excellent job at managing our memberships. It collects payments, sends out reminders, updates member status based on payments.
- We also use MemberClicks for invoicing for special services. Through Memberclicks we can produce, track, and receive payments for invoices.
- Our MemberClicks website is easy to manage. We can add pages, blogs, events, and announcements easily.
- The contact center works well for contacting individuals or groups via email.
- Memberclick would be better with email sequencing capabilities
- SMS messaging would also be a nice addition to the platform
- Eventbrite data collection would be great. ANHC Pro uses Eventbrite instead of the built-in event management system because of Eventbrite markets to a wider audience.
- We were able to increase sales by nearly 100% in one year, more than covering our investment.
- Wild Apricot and HubSpot
MemberClicks is more robust that Wild Apricot and easier to use. Memberclicks understands the needs of associations more than HubSpot.
Using MemberClicks
1 - Founder & CEO
1 - Management
- Managing Memberships
- Email Communications
- Website Maintenance
- Elist have helped us further organized and address member needs
- Articles help us help information on our website current
- The advanced search option helps up sort members by shared attributes for specific communications
- Ad Hoc invoicing takes care of billing for our special services.
- In the future we may use Memberclicks to better track and organize events
- We may take advantage of committees to increase member involvement
Evaluating MemberClicks and Competitors
Yes - MemberClicks replaced our excel spreadsheets for tracking members, paypal for collecting payments, and 1&1 for a website.
- Price
- Product Features
- Positive Sales Experience with the Vendor
- Third-party Reviews
Memberclicks fit my budget, had good reviews, and and reduced my work load.
I would not change the evaluation process. I compared Memberclicks to several other products and it was the right fit for my budget.
MemberClicks Implementation
- Implemented in-house
Yes - The implementation phases included website template selection, data upload, customization, and training.
Change management was minimal - Change management is not very difficult with a team of one.
- Data entry
- Training
MemberClicks Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed Support understands my problem Support cares about my success Quick Initial Response | None |
No - Currently, I do not need additional support for what I am doing.
I do not have a specific time in mind where I got exceptional support. However, many times I have not been able to get a problem fixed with the given directions and the support staff will fix it for me and explain what they did to fix it so that I can do it in the future.
Using MemberClicks
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Well integrated Consistent Quick to learn Convenient Feel confident using | Requires technical support Lots to learn |
- Contact Center
- Advanced Search for Profiles
- Invoicing
- The forms are a little cumbersome, but the Memberclicks setup team created base forms that can be easily used as templates.
Yes - The mobile interface is a simple responsive website.