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Good for basic functionality and individuals. For teams, there is room for improvement.
February 01, 2019

Good for basic functionality and individuals. For teams, there is room for improvement.

Eldad Arad | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Overall Satisfaction with Microsoft 365 Business

The package is out there, "on the shelf," teams and individuals can go ahead and use it as they want for personal or team work.
I think for individuals the advantage is the online storage and work space accessible as a cloud service.
For teams - as a collaboration platform.
Not to mention the flexibility of working with external users, mainly customers who should participate in our projects (e.g. implementation projects).
  • Very good behavior of the Office apps (Excel, Word, OneNote...) as part of the 365 suite. Very close to the locally-installed programs.
  • Good to organize content in the form of files or *simple* text.
  • Simple pages-level management e.g. add/remove/move.
  • Bugs during workflows aren't rare enough. For example, in my experience, saving after adding web parts.
  • The SharePoint app is (still) too complicated to work with, requires knowledge and experience even for simple tasks. Although trying to deliver a simple workflow of page editing, it is actually not intuitive enough, and takes time and effort to have a page with few features like lists, etc.
  • The product terminology isn't clear at start - you have to understand what pages, site content, apps, and other web parts are to successfully work with them all.
  • Simplifies the task of working together on office files, each person from her/his location.
  • Simplifies knowledge/content sharing with team members.
  • If teams are interested in having a good team site (in terms of UX and functionality) and are willing to learn how to work with SharePoint - they can get to very nice results.
  • Basecamp - is structured OTB for collaborating around projects, and other than sharing files, 365 needs to be designed in advance to include the Basecamp components (ToDo lists, discussions forums,...). but then Basecamp isn't very helpful in other business use of teams and individuals.
  • Google
    Drive and Apps - so the question is if the office suite of Google (Doc,
    Sheet, Slides) is good enough for you (I still prefer M's Office), and
    if you need the SharePoint capabilities, because as far as I know Google
    Sites isn't offered anymore.
Doesn't load very quickly, doesn't save very quickly. And as mentioned - glitches around connectivity aren't very rare.
In basic functionalities of sharing files and collaborating - it does fulfill the promise fine.
In more complex tasks like building team sites - you might need a pro to get even basic outcomes done.
Good for having one place for a team to share content, mainly files, just to aggregate them.
Good for web-based work with the good-old Office suite.
Good for having team members work on same files remotely.
Not good for quickly setting up a nice team site featuring web parts.