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Microsoft Power Automate has come a long way - it is a solid process automation tool now
Updated October 10, 2023

Microsoft Power Automate has come a long way - it is a solid process automation tool now

Jeff Crowell | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Other

Overall Satisfaction with Microsoft Power Automate

I use Microsoft Power Automate to help clients automate their business processes, such as onboarding/offboarding, employee recognition and others. We typically use Microsoft Power Automate in conjunction with a forms tool - usually PowerApps or Microsoft Forms - and store data in SharePoint Online and/or Dataverse. Power Automate can be effective in automating any process which is repeated at your business as long as the rules for the process are well defined.
  • Workflow
  • Email notifications
  • Task management
  • Approvals
  • Connect to multiple data sources
  • Integration difficult with on premises apps (e.g. Active Directory)
  • Connectors to certain systems are not free
  • Limitations on how many flows can run based on subscription
  • Process automation
  • Task assignment and tracking
  • Integration with multiple systems
  • Generally, very positive - saving time on processes at low cost
  • Ease of development
We have implemented Power Automate both internally as well as for a large number of our clients. We have migrated clients from oldter technology (e.g. InfoPath and SharePoint Designer workflows) successfully and that process is relatively straight forward. Usually with these migration projects clients are able to take advantage of the migration to update and enhance their process as well. Implementation is straight forward as well (once appropriate licensing is figured out) and business users can easily be trained on building simple Flows.
We haven't worked alot with the AI tool to build automations yet. However, our experience to date has been that the tool is helpful, as long as an experienced Power Automate user is working with it and validating the output.
Nintex is a more powerful workflow tool, but Microsoft is closing the gap with Power Automate. Microsoft Power Automate can do simple tasks very well, and they both can connect to multiple other systems very easily.

Do you think Microsoft Power Automate delivers good value for the price?

Yes

Are you happy with Microsoft Power Automate's feature set?

Yes

Did Microsoft Power Automate live up to sales and marketing promises?

Yes

Did implementation of Microsoft Power Automate go as expected?

Yes

Would you buy Microsoft Power Automate again?

Yes

Business process automation is quite straightforward in Microsoft Power Automate. We have automated processes for HR (onboarding/offboarding), Communications (anonymous suggestion box, employee recognition), Finance (expense reimbursement), etc. You can automate simple and complex processes with Microsoft Power Automate, including notification emails and assigning tasks that the flow can track for completion by users.