Affordable and easy way to set up automations in a Microsoft environment.
Updated October 10, 2023
Affordable and easy way to set up automations in a Microsoft environment.

Score 10 out of 10
Vetted Review
Verified User
Software Version
Other
Overall Satisfaction with Microsoft Power Automate
We needed a solution for our payables department to receive invoices from email attachments, going into a one drive folder. Microsoft Power Automate gave me the tools needed to design a product that achieves our end goal in simplifying payables document management. We linked it from our Exchange Online mailbox to our Microsoft OneDrive account.
Pros
- Allows you to create automation and scripts that speed up productivity in the workplace.
- Shows an overview of the workflow and job history.
- Has lots of plug-ins with other Microsoft and third party vendors' product's.
Cons
- Would like to see deeper integration with Exchange online, specifically the plugin realizing that an email is being sent via an alias address, not the primary SMTP address. We had to do a workaround that involved creating multiple single-member distribution groups to get power to automate to differentiate different email addresses going to the same mailbox.
- The interface is slow to load at times.
- Microsoft Exchange Online integration.
- Microsoft OneDrive integration.
- File handling ability.
- We've seen productivity increase 20% for our payables department, they no longer have to download email attachments and put them into folders.
We were previously using on-prem Sharepoint and Exchange 2016. After migrating to 365 we realized it was hard to replicate this functionality without using power automate. We didn't look elsewhere because the license was included with our 365 subscriptions.
Do you think Microsoft Power Automate delivers good value for the price?
Yes
Are you happy with Microsoft Power Automate's feature set?
Yes
Did Microsoft Power Automate live up to sales and marketing promises?
Yes
Did implementation of Microsoft Power Automate go as expected?
Yes
Would you buy Microsoft Power Automate again?
Yes
Using Microsoft Power Automate
5 - Only I directly use power automate. But the results of power automate's scripts are used by 5 people in our org. Mainly accounting and finance.
Just myself
- Email organization
- Attachment filing
- Invoice organization
- Email attachment filing and organization into Sharepoint
- Creating workflows for people in our manufacturing production shop
Evaluating Microsoft Power Automate and Competitors
Yes - Power Automate replaced on-prem sharepoint email workflows with an on-prem Exchange server. We used to send invoices to email addresses created by sharepoint, and it would file them into folders on our old server. We moved to the cloud a few years ago, and it wasn't economical to keep old sharepoint running.
- Cloud Solutions
- Integration with Other Systems
It works with Office 365 and Sharepoint Online. It replaces what we've previously implemented on premise.
Power Automate was simply a product that "fell into my lap" and fit the bill. We didn't specifically search out competitors.
Microsoft Power Automate Implementation
- Implemented in-house
Change management was minimal - I had to show the team how to use sharepoint online, its URLs vs our old system. But other than that, it was transparent to our users.
- It took a while to get our flow implemented because I wanted to use a single mailbox with multiple aliases. Initially Power Automate couldn't tell between what alias I was sending an attachment to. I had to tweak and test the script to have it figure that out.
Microsoft Power Automate Support
Pros | Cons |
---|---|
Kept well informed Quick Initial Response | Slow Resolution Poor followup Less knowledgeable Problems left unsolved Escalation required Difficult to get immediate help Need to explain problems multiple times |
We did not purchase premium support. We are not aware of that as an option.
I can not. I have not contacted Microsoft directly for support.
Using Microsoft Power Automate
Pros | Cons |
---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Quick to learn Convenient Feel confident using | None |
- The use of logic is presented in an orderly way which is easy to understand
- The integrations with microsoft and third party apps is well organized being grouped by product
- The advanced features like JSON and HTML parsing allows more advanced controls in flows, without having to write code.
- There are sometimes too many options when trying to perform an action. For example Microsoft Outlook, there are v2, v3, v4 without a clear indication on why you would want to use each.
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