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Online whiteboarding for process consulting
June 28, 2021

Online whiteboarding for process consulting

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

We used Miro to gather stakeholder feedback and questions throughout the development of a product, as a part of a process evaluation across cross-functional teams. We were searching for ways to improve communication and collaboration, while avoiding repeated missteps and mistakes on iterated projects. As consultants, we used Miro as a platform to facilitate our conversations and align teams.
  • Ease of use (members and guests)
  • Cross-functional collaboration
  • Remote brainstorming
  • Idea or process visualization
  • Steep learning curve for board administrators
  • Mediocre templates; often more convenient to make your own
  • Cross-functional collaboration
  • Guest ease of use
  • Accessibility
  • Helped drive our team forward with concrete findings
  • Helped other teams communicate issues or shortcomings
  • Allowed us to diagnose critical cross-functional process issues
Miro provides a much richer experience than documenting everything in text, which I believe engages our stakeholders more and leads to more productive and insightful conversations. Drive/Docs is great because everyone knows how to use it, but really falls short of adding value to the conversation.

Do you think Miro delivers good value for the price?

Yes

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

Yes

Did implementation of Miro go as expected?

Yes

Would you buy Miro again?

Yes

Miro is well-suited for any use case where teams are collaborating remotely and need more than a text document to aggregate their thoughts, make connections, and present to stakeholders. Most every team could benefit from a Miro board, so long as they had a project champion dedicated to designing and iterating upon the board. Using a Miro board is not a one-stop shop, as someone needs to aggregate findings, but it serves as a terrific way to bring those findings to the surface.