Not quite what we thought
March 12, 2018
Not quite what we thought
Score 3 out of 10
Vetted Review
Verified User
Overall Satisfaction with Mitratech PolicyHub
It is a good policy distribution platform however the reporting tools could be better. If you publish something in someone's diary it shows that they are non-compliant. If you request a report it takes a long time to modify this as the system times out. The publication date is always the original date of publication and not the date people start with your organization.
- I've had no real contact from anyone at Mitratech since they took over hitec. Except for an itro call with someone called Justin.
- We made a number of suggestions to improve the system, like changing the publication date to something relevant. having the ability to temp disable people with a time frame etc but nothing has been done
- You are not reminded of reviews and in order to review a document annually you have to manually set the reminder- not ideal
- Its been good for tracking peoples' reading of documents- but is still very manual.
- Price
- Product Features
- Product Usability
- Product Reputation
- Prior Experience with the Product
- Positive Sales Experience with the Vendor
- Analyst Reports
- Third-party Reviews
When PolicyHub was purchased the company was not aware of the other tools like SharePoint.