Good Price, Good Product. Would Recommend.
January 28, 2021

Good Price, Good Product. Would Recommend.

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with monday.com

  • Make schedule and organizing project easy
  • Has made communication within team better
We use Monday.com for our production management tool. Keeps track of status of jobs, items needing to be complete and organized through calendar link with Google Calendar.
  • We use "Updates" as a messenger to relay information about a project for everyone to see and is organized for the one project.
  • The feature to tag a specific person is nice. Along with being able to see if the person has viewed a message you have written.
  • Help feature is very useful for the platform and customer service is very good as well. If you are not able to find the answer through the help section.
  • Our companies needs are kind of unique. To be able to customize some more fields would be nice.
  • Billing department seems to slightly lack. Have had issues with changing an address on invoice and still have yet to resolve issue. Continues to show wrong address.
User friendly, easy to learn and if you have question help page and customer service is good.
I have got quick responses on most of the question or issues I was having.
We have really enjoyed it for the most part. Has alot of different features most we do not use. But there are quite a few to pick from.

Do you think monday.com delivers good value for the price?

Yes

Are you happy with monday.com's feature set?

Yes

Did monday.com live up to sales and marketing promises?

Yes

Did implementation of monday.com go as expected?

Yes

Would you buy monday.com again?

Yes

Visually easy to understand and read information

monday.com Feature Ratings

Task Management
7
Resource Management
6
Gantt Charts
Not Rated
Scheduling
6
Workflow Automation
6
Team Collaboration
8
Support for Agile Methodology
Not Rated
Document Management
4
Email integration
6
Mobile Access
4
Timesheet Tracking
Not Rated
Change request and Case Management
Not Rated
Budget and Expense Management
Not Rated